Fortune Cookie — Restaurant in Springfield

Week to week this is a lovely Chinese restaurant to order a number of appetizer favorites and house special meals. They’re ALWAYS busy but manage to prepare your order in a timely manner.

Personal favorite is letter M with a substitution of beef lo mein instead of vegetables. They’re always accommodating and do not give you an attitude when you ask for a substitute. I rather take a 20 minute drive to this Chinese restaurant than a few of the local establishments.

Despite the airy clear film divider, the area where they prep our food appears to be quite clean and not cluttered. Give them a try. Despite the older negative reviews, every business deserves a chance to improve. Give Fortune Cookie a try!

Pros: fresh food, flavor is never lacking (not salty), clean working area, professional, on time and consistent

Cons: they’re...

The food was decent but has been going down hill. The service is HORRIBLE, these people are so completely unprofessional it's unbelievable!! They should really take a course in customer service!! I'll NEVER order here again on that basis cause the food isn't that good anymore, I've learned to make it homemade better and cheaper. And I'm telling EVERYONE I know!! I'd rather travel to the Peacock!! Also, to those who dare to still order, don't do delivery, they jack up their prices and EVEN charge you for delivery!! On top of making you wait over an hour and bringing you cold...

If I could give them zero stars I would. First I ordered the house special lo main which tasted awful, no flavor and dry as sand, I also order BBQ spare ribs but I got a call back saying they didn't have and so I told them to give me the boneless spare ribs instead, it tasted awful as well. I ordered peppered chicken with onion and guess what it was awful as well. I've ordered from this place multiple times and it was much better I really don't know what happened. I will not order from them again and to top it off they took an hour and a half to deliver the food....