McDonald's — Restaurant in Springfield

2024-09-03 went through drive thru after 10pm, person at the window didnt know how to use the survey coupon thats on every receipt, then whoever helped i think had her just ring up a new receipt because it had 1 item and it was the wrong item, receipt listed one 1/4 lb deluxe vs the 2 double 1/4s deluxe i ordered. i went in the next day because i didnt notice the mistake till later, also they were a bit busy and didnt seem to know how to get things correct. the next day i went in to oder and told 2 people of the problem last night and they didnt really say anything. while i waited one person said hed make sure this order was right then when giving it to me he said i should check it.

previous 3 stars; I am very glad the steak bagel is back. Otherwise when did ordering and understanding an order become so complex? I remember when they said bogo for $1 breakfast sandwich and it was just that, meat choice was bacon sausage or ?, "bun was mcmuffin, biscuit or mcgriddle. Now apparently the breakfast sandwich in todays deal is just a meat on a biscuit, mcmuffin or mcgriddle, nothing else, they charge extra for the egg and then extra for the cheese so a less than $5 sandwich is actually around $6 and your $1 sandwich is actually $4. So $10 or so later you get 2 sandwiches.

In short just go to Burger King and get croissan'wiches 2 for $5 or 2 for $6 doubles, sausage, bacon or ham(canadian bacon) and it comes with the egg and the cheese.

previously had 4 stars on...

WORST McDonalds in Springfield by FAR. Look at how many reviews mention how horrible and rude the staff is. They are this way bc ownership is completely absent. Clearly the owners just see this as a cash cow and don’t have any pride in their business. The owners need to have their franchise taken away. I’ve had several terrible experiences with this restaurant. This morning, I was yelled at by a short blonde drive through attendant bc I had the audacity to ask if they had forgotten about me after they made me pull up to the “drive thru” waiting spot. I waited for 15 minutes as several cars got their food and she screamed “OH MY GOD WE ARE LITERALLY JUST FIGURING IT OUT”. Threw my bag at me and slammed the drive thru door in my face. It takes a special effort to be THIS terrible. McDonalds headquarters just needs to take this away from the owners, fire all staff members,...

If I could give it a zero I would!! Who needs to patronize a restaurant where the staff yells at you because they are having a bad day. I was the only one at the drive up windows in the middle of the day and no one answered either speaker, so I drove to the window to place my oder. The worker was joking with 2 other employees and became irritated and yelling at me because I drove to the window. She said I wasn't the only customer in the restaurant and she hated her job and was only there because she had to be and wouldn't take my order. She continued her rant so I thought if I was sympathic it might help. I apologized 3 times for her problems and eventually I told her to stop I had a young child in the car. Finally she did but not before my little one said, don't go to this McDonald's, they yell at you. Management, you have definitely failed...