One of the better locations in and around Springfield besides maybe West Springfield. Past year or so they've been getting orders correct most of the time. Sometimes there are mistakes but I find happen when I'm ordering very late. They seem to always have a DoorDash driver nearby if that's your thing. DoorDash often has deals for Taco Bell which is nice. Free items and discounts. They do package and prepare DD orders consistently. I've had average to above average orders with a few outliers. Sometimes the restaurant puts sauce in the bag. Sometimes not. If your big on sauces have some spare handy. I live in Forest Park area and from the moment I order the food is at my house hot in 10 minutes. Also have had decent breakfast at this location. One time an employee put some extra chipotle in my breakfast steak burritos when I asked. As for the physical location if you park and walk in be prepared to be pan handled. If someone asks for food once in a while I will buy them a value box or something. If they ask for money directly I move on. You'll find stuff like that at a lot of places. I'd recommend the Nachos and the Power Bowls here as there's a good chance it will...
Read moreI went to this Taco Bell to do a dash I had to dash orders to pick up when I got there none of the workers approached me. Five minutes until waiting another worker comes off of break and talks to a different customer and was about to walk away and I had to grab her attention to ask about my dash orders one was already made and one wasn’t even started I had to wait an additional 10 minutes making it 15 minutes altogether for the food and the manager handed me the food I had told him they needed better time management because I have a certain time limit with picking up The food and if I don’t make that Mark Dash takes money from me and the manager was being rude to me telling me there’s nothing he can do about it and to look at the screen in a rude tone and I told him there was no need to be disrespectful all I needed was an OK it is unacceptable for an establishment like this to screw with peoples time and money especially when working with another company you’re supposed to uphold your end and have the food done by that...
Read moreI've never felt the need to write a review in my entire life until I came to this taco bell. I've worked in fast food for 3 years and I have never seen anything like this. We waited 50 minutes for an order that was placed online before we even walked through the doors. We watched the drive thru fill up and empty out twice and door dash drivers come back twice before we were even helped once. Then, the female employee lied to our face and said she handed the food to us when she hadn't and then claimed we didn't pay for our food despite the fact that we were showing her our phone with the evidence of payment and our order number on it. She was not only rude and belligerent towards us, but also her fellow employees. When we got our food, it was ice cold and very clear that it had been sitting there just as long as we were. She needs to be fired and her fellow employees deserve a raise simply for...
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