Went to Toasty Subs a few times after it initially opened. Really loved the sandwiches. Been back a few times since. A couple times they were out of the ingredients for the sandwiches my wife and I wanted. Had to order something else. A couple months ago, we ordered sandwiches and soup. The soup was mushy and looked old so we didn't eat it. A week later, tried the soup again with the same result. Also, we've ordered sandwiches online and ingredients were left off the sub. The times we've gone into the store recently (usually around 600pm to 630pm) there has only been a young woman working there all by herself. With customers coming in the store, online orders, etc., she seems rightfully overwhelmed. The owners need to have more staff available during dinner hours. We used to go to Toasty Subs a lot, now we won't return.
UPDATE: My wife and I went back several days ago. They had plenty of staff. The sandwiches were great as usual. We know staffing issues can be difficult these days, so thank you...
Read moreToasty's in Springfield, Illinois is a fantastic spot for a satisfying and tasty meal! I recently had their meatball sub, and it was absolutely delicious. The meatballs were flavorful and tender, the sauce was rich, and the bread was particularly noteworthy – they clearly pay attention to the quality. What really stood out was the friendly and efficient service. I was greeted warmly upon entering, and my food arrived quickly. It's clear they value their customers. The prices are also very reasonable, making it a great value for the quality and portion sizes you receive. While the food and service were top-notch, the atmosphere could perhaps use a little brightening up. However, the good music playing definitely helped create a pleasant vibe. Overall, Toasty's is a winner in my book. The delicious meatball sub, friendly service, and reasonable prices make it a place I'll definitely be returning to. If you're looking for a great sandwich in Springfield, look no further...
Read moreMy wife and I stopped in here on 7/19/22 for lunch. The A/C must be broken, because its very hot and uncomfortable inside. We both ordered a cubano and a smoothie. Some guy came in BS'ng to the entire staff and they just stood there. Not making our food or drinks. We we both hot and very thirsty. The sandwiches were ok, nothing to jump up and shout about. I had finished most of my sandwich and needed my drink badly. My wife on the other hand had finished her sandwich before her drink came. And it was nasty. Tastes like water, Not frozen or smooth, just a water consistency with little to no flavor. She told them it tasted nasty too. We left and will not return here. A place gets one shot at my money. They failed miserable at providing not only good customer service, but in a timely fashion. Way too many other good places here in town too eat, with great food and customer service. Dont waste your time or hard earned money here. Thumbs down, and I...
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