Subway — Restaurant in St. Cloud

100% trash. Went in tonight for 2 sandwiches and was treated incredibly poorly by a kid who appeared to have come straight from cleaning out chimneys. Just head to to covered in (what could best be described as) 'grime'.

He did wear gloves so I kept going.

I got a small chicken teriyaki for someone else and asked for a "monster" cheesesteak, one of the new items that intrigued enough from the promotional flyer that got me to disregard my previous experiences and stop in.

When the "steak was dumped onto the bread it looked Incredibly small and covered roughly 50% of the bread length and 20% of the width. A minute amount of vegetables were added , and when I asked if that was it, I was told that it was.

I thought it might appear more appealing once warmed up with cheese... instead it shrunk.

When I asked for more vegetables ( a 2nd time) on this "monster" Philly Cheesesteak sandwich I was told "no". Then when I asked him to repeat that he told me to (and I'm directly writing here) "take it up with the owner" a he told me "its their policy".

Bear in mind that the cost of this sandwich is $16. Which prices this thing as a more expensive option than most sit down restaurant dinner options.

Admittedly, I rarely ever visit a Subway as I have rarely ever gotten decent service at one, but there were coupons and new options being promoted, plus they're close, so I thought I'd give them another chance.... silly me.

Thank you Subway for yet again showing me just how superior Firehouse and Jersey Mike's are, and that either is well worth the extra time...

When we arrived at the location after ordering through the app, it looked closed. They had all the lights off 30 minutes before closing. They had also turned of their oven already, so the sub I ordered toasted, was not. My wife's sandwich was missing the bacon that we paid for. My sandwich was missing the toasting, cucumbers and the pickles. I attached a picture of my sub that I had ordered with all lots of veggies, definitely including pickles, cucumbers and to be toasted. The cookies were WAY over cooked and were crunchy, not soft and chewy. They also tasted like they were from at least a day ago, we had 1 raspberry cream cheese and a chocolate chip, both were nasty. If you want a sub, go literally anywhere else. There is a gas station near this Subway, you can probably get fresher food and better service from them.

To top it off, the staff treated us, the literal only customers in their store, like a burden. We tipped well on the app, so they treated us like this, even when they knew we tippers. I have never been an advocate of firing people, retraining is normally what I am for, but in this case, cut your losses because it is costing you hundreds of dollars in lost business and they clearly do not want to be there. I get it, they are paid slave wages, and it is not nearly enough for what they do, but you NEVER take it out on the customers, you complain to corporate...

6/12/24: This place is very inconsistent with how they make sub sandwiches. I placed an order on the app. I ordered three footlong subs; 2 supreme meats and a deluxe Outlaw. I usually make it to the store before they start building my order for peace of mind. When I arrived, one of the supreme meats was just wrapped up and they were about to make my deluxe Outlaw sandwich as a regular. They were also going to toast the outlaw sandwich, even though I put in specific instructions asking for the steak and cheese only to be heated. I had to state twice that it was a deluxe and I'm certain they didn't use the correct amount of cheese slices. Lastly, they made my other supreme meats. Since there's the metal covering over the meats now, I couldn't see how much of which meats they were putting on the sandwich. Lo and behold, when I got home to consume my sandwich I discovered that they indeed messed up both supreme meats subs. They did not use the correct amount of meat slices or cheese slices.

They used 4 or 5 slices of each meat and only 6 slices of cheese. Very disappointing visit.

Correct amounts are as follows according to an honest subway sandwich artist;

6 inch sub: 3 slices of each type of meat and 2 slices of cheese.

Footlong: 6 slices of each type of meat and 4 slices of cheese.

Deluxe Footlong: 9 slices of each type of meat and 8 (2x)...