I went inside because finally was by it hungry and in need of eating soon, what I didn't know when I planned today's visit is that i would become stuck in traffic and have to hold my bathroom need for so long that I would require timely bathroom access. Zero stars is not an option, owners are rude people who yell at first time customers I was on the verge of peeing myself when I came in to ask nicely to use the bathroom, it was raining I got soaked just to come in with the first question. While inside I offered to buy food in order to not be public consumption but a paying customer. I desperately needed the restroom after holding my bathroom need during a 50 minute drive due to horrible (rain). I didn't think I could make it to the Citgo's single occupancy women's restroom which could have been already in use. I further. I was not treated kindly, I wasn't yelling or being rude myself. (Driving in today's rainstorm was like driving in an actual New York snow based whiteout) the owner could have had some compassion and let a customer use a restroom under the weather conditions, I could understand an owner politely denying access - but this owner Screamed at me for no reason. And I told the lady I'm sorry but you won't let you use the restroom in weather conditions like this (thunderstorm strong enough to create flash flooding and close roads), then I can't give you my business today I ran into the gas station where the clerk there was friendly and helpful. I was again going to be a first time customer after using the restroom. I won't go back ever I had planned on buying 2 full pizzas and 2 full salads as well as appetizers and a dessert if on the menu. I would have been a first time customer. On my way back to my car I used their walkway to try and avoid the foot deep giant puddle of water forming across the parking lot outside their restaurant. Having gone to the Bathroom because I heard them yelling at me for walking to my car outside of their establishment I briefly politely let the woman know how she had made a potential first time visitor feel this was only second interaction with this unkind, rude, poor service providing owner Now I will never go back to try the food. Save yourself stress go to Brooklyn Pizza ( in Wesley chapel) or Austin Village's Harris Teeter that sells much cheaper pizza or the other Quality pizza place in Austin Village they know how to treat visitors their name is Butoni's and their pizza is the best in the area please don't waste hard earned Union county earned money at Union county's take out establishment of New York Pizza Express, where I highly doubt they would know a NY style pizza as I lived there and Butoni's delivers a Real NY Quality pizza perfect every single time with friendly service!
But there's always this. At least I now understand why ther parking area is always empty. In the daytime, or nighttime - late morning, noon, later lunch or...
Read moreI've been in the area for about three years and finally tried NY Pizza Express for the first time tonight. I wish I had tried them long ago. I ordered a plain, pepperoni and Buffalo Chicken pizza and all three were really good. This is the first place both my wife and I agree on as being good. Don't let the strip mall appearance/location throw you off. The place was very clean. The posted cleanliness/health score was 100. The staff and I'm guessing the owner were very friendly and the food was really good. I'll be back and would recommend others...
Read moreThe food is delicious!!! And the service was extremely fast. I just walked in and ordered and my pizza was ready in 10 minutes flat. They have some benches to sit on while you wait for your food but there aren’t any tables inside or outside. This is a restaurant strictly for pick up and delivery. The staff is extremely friendly, I watched as they greeted customer after customer by name. I was shocked because they were so busy but still made each customer feel welcome and important. I’m extremely impressed with everyone...
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