I agree with all the other negative reviews. Went to get breakfast this morning and the completely left out my egg burrito. So I call and talk to (Jonathan) and he said come back and get it. So I went back up there and I asked them to remake it because I had been 25 minutes from the order and it would be cold. They remade it then assure me everything is in there and again I get home and stuff was still missing from the order. So my wife called up there to talk to (Jonathan) to tell him the issue and he was a complete @$$ to my wife. She said she would contact corporate and he responded (I AM) the general manager. Just rude as can be and he is in the wrong to be in acting like that to customers. I really hope corporate looks into this and makes him retake customer service course... We'll never be back here again over a $13 order they can't get right twice and wasting your customers time because they cant make a order right...
Read moreUNSANITARY! ABSOLUTELY DISGUSTING! The STORE MANAGER was wiping tables but did not wipe the small signs that EVERY SINGLE PERSON TOUCHES. They have signs that ask the customers to flip them over when done dining to let staff know that the table needs to be cleaned. Every customer that comes through touches those signs and the STORE MANAGER did not wipe them off. And on top of that she used the same rag that she used on the tables to wipe not only the line railing but also the front counter. The rag was never rinsed or changed out. I would NOT recommend eating here!
Also there was horrid customer service, while we got helped quickly, the gentleman that came after us waited a while until he was helped. We had already gotten our food by the time he got helped, and he had come in only moments after we had ordered.
I will never be...
Read moreAll my cards were declined, even though there was nothing wrong with them. I was on the phone with the bank, ensuring as much, while my order sat in the window. 45 minutes later, after leaving, driving to an ATM, withdrawing cash, with the same cards, which worked perfectly at the ATM, I returned, paid cash, and was given the food that had been dying in the window for more than half an hour. I made it home, handed out the $50 worth of food to my family and work crew, only to find that none of the special orders were made right, fries were rubbery and old, and all the condiments as well as the buns were nothing but mush. While they were very apologetic, they were perfectly fine with me paying for subpar quality. As often as we give them our business, we will no longer patronize this location as quality is not...
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