Arby's — Restaurant in Stanton

Every time I come here on night shift. The service is terrible. The blonde girl in the drive thru gives the worst customer service. Tonight I tried ordering an orange shake online. They did not have that shake. Machine broken. It would’ve been nice if it got taken off online. The girl offered another fountain beverage for the 4.00 shake which is more expensive, refused to pay the difference and gave me two large cups instead. Well, at this point I’m just hungry and trying to get out of there and go home to eat. Well, six employees standing around, smoking cigarettes outside, rude service. There was no ice and the coke was out. I’m a general manager of a restaurant myself in Lexington. When I say I will never eat here again, I mean that. I walked out without drinks. I’m disgusted of this establishment and how they treat the customers. Last time they got upset cause I spent $80.00. Well don’t you want to hit your sales record and make money ?...

Good location. But the level of standards are about as high as what I would expect from a second grader making food. Didn't get all my food what I did get was wrong. The roast beef tasted funny. Threw away most of it. Workers are not the brightest bunch. I would save your money and just go next door to mcdonalds

The owner reached out to me and apologized about the experience. Went back on our way out of town and they replaced our meal for free. They didn't have cheese sticks so they gave a refund for them. Asked for a plain chicken sandwich in stead of beef and cheddar and they gave us a plain roast beef sandwich instead. The owner is extremely nice but lack of supervision at the restraunt is what is wrong with the place. Over all I would say just check all your food before leaving. And in the drive thru you shouldn't have...

I just went through the drive through and there was so much chattering in the background of the speaker as the girl was taking my order. it sounded like they were having a party! I understand when the speaker doesn’t work but they were too busy socializing to pay attention to me ordering. when I pulled up to get my food, they gave me wrong sandwich and the wrong size of sandwich. I also got the cheddar mac & cheese and they didn’t give me the utensil for it. Behind the person in the window, there was so many workers just standing around, laughing and having a good time instead of working. Didn’t get napkins, a fork to eat with, sauces, good quality, or a...