Not only the worst McDonald's I've ever visited, but the worst fast food establishment. Every visit I pay there is one that I regret.
First, the food. You would think food that is cooked by a nearly automated system wouldn't differ from any of the other McDonald's locations in the nation, yet the food they serve up there is below even fast food standards. Sandwiches are poorly and sloppily assembled and, more often than not, are missing key ingredients; McDoubles without cheese, McChickens without mayonnaise, etc. In addition to this, everything just tastes...off. The meat's a bit drier than it should be and has a uniquely unpleasant aftertaste. The french fries are always undercooked to the point of being wet and floppy.
Worse than this is the service. As the only person in the drive through line, I've waited close to ten minutes for two basic sandwiches before. I didn't catch them off guard right before closing, this has occurred in the middle of the afternoon. Small, four car lines at 2 pm can last up to twenty minutes. The staff on the inside isn't any better at all. Constantly, the employees loudly and angrily bark orders at each other, despite the small size of the restaurant and the close proximity to their co-workers. Orders are lost, customers are ignored, and friends of the employees cut in line to the dismay of the other restaurant patrons.
The fact that this location always claims their ice cream machine is down/broken every time an order for ice cream is placed has become a subject for joking among everyone I know in Starkville. This place is just the worst of the worst, by far. I've had enough and will never revisit this...
   Read moreFirst pulled up to the speaker to order and asked the woman for a moment as I have kids and placing an order for 7 total. The employee asked a second time to take my order and I expressed I have children and need another minute, I heard an Audible sigh. I pulled out of line and off to the side to collect my order. Once back in l was able to place my order. I pulled to the second window to receive food and the employee handed me a drink but didn't tell me what it was. I asked and didn't get an answer. Got a second mystery drink before I was told to pull forward. I complied pulled forward and waited. After 15-20 minutes the first part of the order is brought out. We began checking the bags to ensure the order was correct. I ordered seven drinks and received ten several of which were wrong. One meal was completely forgotten at first but I had to remind them it was missing. The french fries were not only cold but seemed old. Overall the service was poor and it wasn't a...
   Read moreSo I went through the drive through at 1:30 am mind you this is a location that is supposed to be 24 hours. They told me that they only had a Quarter Pounder or Nuggets. Please someone tell me the difference from a cheeseburger and a quarter pounder? I was told they wonât do a cheeseburger. So I had to get the nuggets. On top of that I ordered a large caramel iced coffee with extra caramel. By the time I got to the window to receive my order the lady didnât even pay attention to the iced coffee as part of my order and made us pull up and wait almost 10 minutes and proceeded to not even fill the cup up completely and claimed it is because they normally put a large iced coffee in a medium cup but on the cup it has L on it and shows the drinks they put in that size. Which states iced coffee. Therefore the employee was just too lazy to fulfill my request. So if you want a decent McDonalds to go to do not even waste your time with this one. You will only...
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