My boyfriend and I spent a long Valentine's weekend in Steamboat. We are both Colorado natives and love Steamboat, which we visit about 6 times per year for the Strawberry Springs, and 8-10 for boarding. This was the first time that we went to Freshies. The sign said organic fresh food. This is right up our alley, so we thought that this place would be perfect for us. As we went in it was very chaotic and we waited for a bit to be seated.
When our waitress brought our hot tea she spilt the scolding water on my boyfriend. We are normally pretty chill people, so after cleaning up what we could we brushed it off. We waited almost 40 minutes for our food and when our waitress brought the food she was eating herself, and licking/sucking food off of her teeth. We were pretty grossed out about this. But continued to try to stay calm.
As we were eating we looked around and literally all of the waitresses and bartender were eating. They were picking food up, putting it in their mouths, licking their fingers and continuing to serve customers their food. An older waitress, she had a grey ponytail coughed in her hand, ate some food than rang up some customers....Yuck!!!
It shouldn't be hard to realize that you do not touch your mouth, eat, cough on your hands then proceed to handle customers food, or touch a register that every other waitperson touches also. We were absolutely disgusted. My boyfriend is a Mountain boy, and it takes a lot for him to get grossed out. But this place did it.
The food wasn't bad, but we couldn't finish our meals because of the unsanitary and outright disrespect that the waitstaff was displaying for Freshies customers.
We got our check and left, but washed our hands first.
But wait there's more...... when I got my bank statement Freshies had charged me $92 for our $29 meal!!! What are you kidding me!!
I called Freshies and the manager on staff told me that our waitress, the one that spilt hot water on my boyfriend, the one that served us our food while she was eating her lunch, put in a $52 tip for herself on our $29 meal. (I left her what I thought was a generous $5.)
"Honest mistake," is what the manager said. The charge was reversed and I finally got my $52 back 1 week later.
We will never come here again!!! And will tell all of our friends and family to stay away from this place with the nasty, entitled waitstaff.
You can have the best food in the world, but if your waitress sneezes on it, or touches it with her freshly slobbered hands it is instantly contaminated and ruined!!
This Colorado Native is very...
Read moreTitle: An Unforgettable Lunch Experience at Freshies Restaurant in Steamboat Springs, Colorado
Review:
Freshies Restaurant in Steamboat Springs, Colorado, left a lasting impression on me with their outstanding lunch offerings. I recently had the pleasure of dining at this remarkable establishment, and I must say, it was the best lunch experience I've ever had.
From the moment I stepped into Freshies, I was greeted warmly by their friendly and attentive staff. The inviting atmosphere, adorned with rustic decor and charming mountain views, instantly put me at ease and set the stage for an incredible dining experience.
Freshies' menu boasts a diverse selection of tantalizing lunch options, accommodating various dietary preferences and restrictions. As someone who appreciates freshness in food, I was delighted to see their emphasis on locally sourced ingredients, ensuring a delicious and high-quality dining experience.
I ordered the Freshies Lobster Roll, and it exceeded all my expectations. The generous portion of succulent lobster meat, perfectly seasoned and complemented by the soft, buttery roll, was a true culinary delight. The balance of flavors and textures was spot-on, with each bite offering a flavorful explosion in my mouth. The accompanying side of crispy homemade fries added the perfect touch to this scrumptious meal.
Not only was the food impeccable, but the service at Freshies was also exceptional. The staff was extremely attentive, ensuring that every detail was taken care of. They went above and beyond to cater to my requests and made me feel genuinely valued as a customer.
In addition to the superb food and service, Freshies provides a commitment to sustainability. They prioritize environmentally friendly practices, including using eco-friendly packaging and recycling programs, further enhancing the dining experience and leaving a positive impact on the planet.
If you find yourself in Steamboat Springs, Freshies Restaurant is a must-visit for an unforgettable lunch experience. With their delectable menu options, exceptional service, and commitment to sustainability, Freshies truly stands out as a top-notch culinary destination. I highly recommend it to anyone in search of an exceptional dining experience that pushes the boundaries of taste and quality.
Overall, Freshies Restaurant in Steamboat Springs, Colorado, left me with a lasting impression of culinary excellence. It's safe to say that my lunch at Freshies will remain a cherished memory, and I eagerly look forward to returning for another exceptional dining adventure...
Read moreFreshies would be a hard pass for me in the future. Was the food good? meh...It wasn't bad but it wasn't special in anyway. 6 people with coffee was $200. It is too pricey for the mediocre food and the sterile, cold atmosphere. Our server was nice, and she took care of us. I think she was the only person in there to wake up on the right side of the bed. The other interaction we had was terrible.
We ordered 3 cappuccinos. I'm not sure what they actually served us but it was not cappuccino. The foam looked like soap suds and the coffee was burnt beyond recognition and tasted too strong to even consume. None of the 3 of us drank the c(r)appuccino. When we told the lady as we were paying our bill that the coffee was undrinkable and we didn't want to pay the $19. She said, "We do the best we can, we are not a coffee shop." made a snarky face, shrugged a shoulder and charged us for the coffee anyway.
You do not need to "be a coffee shop" to make a decent coffee and cappuccino does not take a college degree to learn to make. Somehow y'all could do neither of these things and felt it was okay to casually blame your ineptitude on your place being a restaurant and "not a coffee shop"
In total:
Don't waste your money - you can get what you pay for without the terrible service and horrible coffee...
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