Don't waste your time with this restaurant. I went in today and had the worst experience. When my order was first placed the girl behind the counter (Ron was the name on her badge..not sure if it was a fake name or not ) gave me one cup and walked away although I ordered two meals. I waited for several minutes at the counter while they took several orders before she walked back over to ask if she could help me. I told her she forgot my other cup....she abruptly propped it on the counter and walked away. I watched the two other people behind me get their food and leave all while I waited patiently. After about 10 minutes the same girl informed me that they were cooking my tenders. After about 7 more minutes the same girl came to the counter and informed me that they didn't have enough biscuits to complete my order (because they gave them away I'm sure) and offered me a cookie instead!!!!! I of course have lost my patience by then and asked for a manager to which she replied with a smirk I am the manager. She then stated well we don't have any more biscuits you can just take your money back (again while smirking and rolling her neck...not sure what that meant, however it upset me even more). Needless to say I took my money-back. In addition the restaurant is constantly dirty and seems to hire people who lack customer service skills and really don't care if you patronage this business. I say run away as fast as you can from this place!!!!!!! This was the KFC...
Read moreI picked up dinner for my family at this location tonight, to take home. First time I've been there. Always passed by but it looked sketchy so I never went there. I was very disappointed when we got half way into our dinner and half of our chicken wings order was raw and all of our drinks tasted like flavored water. We all ordered raspberry iced tea but you could barely taste any tea in it at all. Our dinner was now ruined and everyone lost their appetite after seeing the bloody chicken wings. I called this location.. twice, but the phone kept ringing no answer or answering machine to allow me to leave a mssg. $35 dinner down the drain. Thanks alot KFC. I'm trying to figure out how I can upload the picture of the...
Read moreMade an order utilizing the App. App gave me a notification that my order was ready for pickup. Showed up at counter and order was not ready. Employee stated "working on it" and maybe 10 more minute wait.
Don't know if there's a disconnect because the time of day 4:15pm and on a payday friday, because App and counter service are not synced whatsoever.
I give 2 stars because of this.
This issue needs to be remedied and looks like an issue from the App side. Employees were getting orders done behind the counter and was greeted by he counter-person.
KFC get the app corrected. Employees at this store isn't the problem and commend them...
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