Probably the WORST service from any Subway I've ever been to. Meatball sub was my order... "We're out of meatballs." Completely? "Well, it will take 15 minutes to heat them up..." Okay, I have time... "But it'll take FIFTEEN minutes!"
Is the doomsday clock counting down or something? I just want a meatball sub.
Eye roll "Fine."
As we get to the register, the lady pulls out a massive wad of 20s, and starts counting it in front of us and all the other customers... Owner guy, you might want to re-run training regarding cash handling and security before someone grabs the cash and runs. By the way, it was $460, and $300 was put into a cookie bag with the amount written on the bag. No bank bag? Real secure...
So I pay for my sandwich and my family's food. They leave to go get gas and hit the restrooms across the street, because SURPRISE! NO BATHROOMS!
15 minutes later, the meatballs are done, sitting in the microwave for another 5 minutes. I like extra cheese on my sandwich. Had they had meatballs, they would've gotten that little detail...
"Sir, we have to charge you for the cheese. It'll be 81 cents after tax."
Seriously? You have me (and other customers by this time) wait around because you don't want to make meatballs, I only assume because you're LAZY, and you want to start arguing over 81 cents?
Frustrated by this time by the conatant eye rolls and rudeness, I handed the lady a dollar, stating that I wouldn't want to put them out of 81 cents after waiting around for an ingredient that makes Subway so popular to begin with... "It's my boss who would be out of 81 cents."
Bottom line, the service was terrible, rude and made for a great review that I HAD to write. Hit up a different Subway folks, these two ladies are horrible...
Read moreUNBELIEVABLE.....We spent over 32 dollars in this place, the foot long sandwiches were not very good, but what really upset us is they had the nerve to approach our table, while we were eating, and tell us they were closing and we had to go! Are you serious? When we entered the establishment, we asked if we could sit and eat, and we're told yes, no problem. We were traveling from Texas to Illinois, and wanted to get out of the car, eat and relax. If this place had any decency, they would have NEVER approached our table. They had no problem selling us food, nor taking our money! We packed up our food and left, finished eating in the car. Shame on this business, you should be REFUNDING OUR MONEY, PERIOD. 3 footlongs, 3 bags of chips, 3 cookies, and 3 drinks......Don't give your business to this sandwich shop! Rudeness is not the way to a...
Read moreDid an online order to go for a salad and 2 bottled drinks. It wouldn’t let me choose pop do I chose 2 Simply Orange juices. One for with my meal and one for later. When I got up to the counter the guy said they don’t carry bottled pop so I said the 2 orange juices are fine then. He then said they don’t carry any bottled drinks but they have kids juice boxes. Ended up with a juice box and a large fountain drink. Bathroom was pretty iffy. But it’s shared between Subway and the other fast food joint inside. The food looked typical for a subway but I just took a bite of the salad and something in it is sour. Spinach, tomato, green pepper, onion, jalapeño, cheese, chipotle southwest dressing.
Employees were...
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