McDonald's — Restaurant in Sunrise Manor

I have never had an issue here till today this manager Alma ignored me I asked for her help in English and she ignored me but when another lady approached that spoke Spanish she helped her no questions asked I told her she is rude and unprofessional just cause she thought I wasn’t Mexican she’s gonna diss me like I’m nothin I just wanted to pay for my meal I guess she thought I wanted to order but I had already placed my order in the kiosk if I could’ve have paid there I wouldn’t have to have that rude encounter if this is the type of management, you guys have well than anybody could be a freaking manager, not only that some other employee tried to interact within the conversation. I was having with the manager, and she wasn’t even in proper uniform. Her hair was messy. She looked a mess. She looked like she was hung over and she didn’t even have her name tag, so I don’t know what you guys have going on, but you guys need to do better McDonald’s because McDonald’s is a corporate world wide company. And if you guys are gonna have people like this. Running your business It’s not gonna go very well, and I believe that computers will take over us, because Management, like that. I would rather speak to a computer. Who has more...

For those of you wondering why you come to Mc Donald's and it's closed late at night although it says 24hrs. It is because the do a count for the day and instead of saying the will be closed a specific time each day the just block the drive thru with cones.Now the real reason I'm mot happy. The manager there was rude and unprofessional. I had a delivery and i waited in the drive thru not knowing the lobby was open. He told me I had to come inside. The line in the drive thru wss long andbit took at least 6 mins or more for the line to go down. I get in the lobby and nonone had acknowledged me. After waiting a coiple mknutes to get help I finally asked for help. The manager gsve me my order but, the drinks weren't in a bag. Which they are supposed to be and sealed. I asked may I please have a bag he said No!!!!! I said wellnit would be easy to carry he told me to figure it out and instead of asking him fir a bag I need to leave or I'd be even later than I already was. No thanks to him. I told him wasn't trying to be combative I just wanted a bag. I told him he wssvtude and unprofessional and I'd be reporting him. He told me "Good Luck with that"!!!!!!! I felt like I was...

Every time you go to this Mcdonald’s they say can I get you to park in number 3 will bring it out to you, they gave my food to the wrong car and after they went through the bag and said it’s not there’s the girl tried to give it to me. Went inside and talk with the manager who didn’t even want to replace my food so I asked for a refund and she just walked away and also the fries were ice cold they didn’t give me my drink with my combo and the manager was rude she just walked away. I wasn’t rude I just asked for hot food that hadn’t been passed around in another car. Save yourself the time and trouble go to another , any location but this one. Lobby was empty and tables were dirty trash on the floor and workers just standing around talking and hiding from the customers who came in after me. Spend your money where your not treated like it’s a bother for them to give you what you paid for and for Christina managerial skills I give a zero. If you don’t like working with the public maybe you should consider another type of work because not everyone will be calm and polite as...