McDonald's — Restaurant in Sunrise

JUST KEEP DRIVING...Save yourself! This was truly a disturbing visit. The visit included a repeat several times of correcting not hearing but correcting my order placed. Pull to the pickup window and the young lady there with brown headwrap at the window was so concern with being involved in someone physical dispute and sharing what she would have done given the chance - all happening at the window where customers are picking up their food. So we're waiting and waiting and more waiting only to be handed a nasty spilled drinks to wait again. Then handed half the order as she continues about this altercation that she would have assisted with and if it was her "version". Finally, the other half of the order as I assume I am just ready to go vacate this location and any parts of it with shame. Only to reach home, ready to relax and notice the additional items I paid for was not in the bag. Right! Why should I be upset and/or expect anything different. They should have just closed for the day and now items I am not in receipt of as location is not around the corner I won't see or enjoy. This is unacceptable and will be reported to corporate. This occurred 11/22/2018 between...

I haven't been to a McDonald's in a long time and I stopped in to this location. I was impressed with the touchscreen menu and the ability to customize the order. With that said, I was less than impressed with the staffing.

The first issue was that the receipt printer was empty so I had no receipt or order number to refer to for when my order was ready. I had seen instructions to get a cup for my drink but all the cups were behind the counter. I tried to flag a couple of employees but I was ignored.

My order came out in a reasonable amount of time and my order was called out. I didn't know it was mine because I didn't have a receipt but I went up and found it was indeed my order. A cup was provided with my meal so that issue was solved as well.

To be fair, my order was freshly prepared and made the way I wanted it. The service was a failure in this experience. I understand that having orders you can place yourself reduces the number of people at the counter but that does not relieve the staff of the responsibility of caring for...

Went here yesterday, used my mobile app to get the $6.49 meal deal. Ordered a quarter pounder with cheese added lettuce, tomato with a sweet tea. I already knew it would be extra for the lettuce and tomato because I've ordered this before but from the McDonald's in my area. When I got to the window the young lady said $9.63. I said for what? She nicely told me that I had to pay extra for the sweet tea! WHAT THE WHAT??? She said only fountain drinks come with that meal, it's not even in the description that it's only includes fountain drinks. Since when did sweet tea become a premium drink? It wasn't like I ordered a strawberry lemonade. So, money was loss at the window and with product because I'm sure they had to discard the sandwich and my sweet tea. So, I went to my McDonald's and ordered the same exact meal for $7.85. Thank you but no thank you! Yall should be ashamed taking advantage of people hard earned money like that! Read the description on the app and honor what's in black and white and stop...