Five Guys — Restaurant in Sutton

My father in law died on 4-18 and I had to explain to my 7 year old son after we said our goodbyes. I told my son that he could have anything he wanted that night. He said he wanted Five Guys. We live 900 miles away so I tracked down the closest one and went there.

We came in about twenty minutes before closing. I was already anticipating the early "we're starting to clean up" conversation that we run into so much. Instead a young woman that took our order didn't mention it. She was nice, genuine, and exactly the kind type of person that we needed. The only other people in the restaurant was a group of about 8 teenage boys that she offered to clear out for us. I said it was fine and that they weren't bothering us. I made the required "every flavor" drink for the 7 year old before getting or dinner and taking it to eat in a relatives home that we stayed at.

Everyone has a story and it's easy after a long day of fast food and customer service to act tired or get ready to leave early. This staff and the woman who took my order in particular didn't do that. I'm so thankful for the kindness and conversation that took place. We didn't advertise our moods or say anything about it while we were there, but it shouldn't go unnoticed what an impact it had on our night in the night of such a terrible...

The burgers and fries were good however I ordered two shakes and the second was supposed to be oreo. My girlfriend tried it first and said woah what the heck kind is that and I was confused because i didn't see any oreo pieces it was just a white color looked like vanilla. However we came to the conclusion that the flavor wasn't vanilla it was really more of a French fry gross flavor still unclear what it was. Very disappointing expecting oreo and getting something else is a frightening experience and on top of it it wasn't even edible. How do you mess up a shake? How and why didn't it even have vanilla flavor. Very confusing. Alll in all I enjoyed the burger but the shake fiasco left a damper on the meal I couldn't shake. 2 stars and probably won't...

Great place to get a down right freshly cooked old fashioned greasy hamburger or cheeseburger with fresh vegetables/condiments. The hamburger/cheeseburgers taste is out of this world delicious and the fries will knock your socks off. You can't beat this restaurant chain in price, flavor and quantity. This was my second time visiting this location and the customer service was above and beyond both times. The person taking our order was very good at explaining the menu and options available to help us choose. The waiting time to receive our order was very quick, cooking area was very clean, bathrooms were kept up and clean, and the seating area was very tidy and clean both times.....I highly recommend this restaurant if your...