McDonald's — Restaurant in Swanton

Very disappointed with how this store is now managed when I worked here in 2000 the tables were clean and the food was delivered to to customer as quick as possible without losing quality now you can get the damn chese on the sandwich and there has been 3 times i was the only one in the drive thru and sat for 15 minutes before i cou ld order there was no one else here other than 3 cars alreadybwaiting for food and when I finally got to the window to pay I realized the girl taking my money was using the cash register all the way to the other side of the store this is my first time inside and the menu clearly says signature siracha on it and when unasked for it everyone was confused like they have never heard of that before why is it one your digital menu but you dont have it this is the last time i come here unless i see some changes and from reading some of the other reviews im not the only one thats upset about this place step your...

Poor customer service!

Sat in line in the drive threw for 15 minutes before anyone even acknowledged that the drive threw was packed, mind you it was 10:30 at night on a Thursday.

When they finally came threw to take the order they didn't apologize for the weight or anything.

Then after the long weight my order was incorrect, like it usually is. 8 out of 10 times something is messed up in my order.

There was also a night where I waited in line forever again and ordered milkshakes just to get to the window to pay and be told they never got my order and the employee was very snotty and said they do not sell milkshakes which is a blatant lie.

There is one lady who works in the afternoons and usually works the first window and she is very sweet and nice. So far shes the only nice one I have met.

TRAIN YOUR EMPLOYEES BETTER ON...

The drive-thru was operating at an extremely slow pace. When we finally got up to get our food, the food was put so sloppily into the wrappers, that we had to clean up the sandwiches in order to even be able to eat them. We also had to go into the building to exchange a burger that wasn't plain, as we had asked for. Once inside, the person working the counter acted very annoyed that I had brought in something to be fixed. I understand that fast food can be stressful, but I wasn't coming in there with an attitude, even though I was displeased with how we had to handle our other sandwiches. Nothing that I said or did warranted the look of disgust that I received. There are plenty of other McDonalds that I can go to, to get better service and...