This doesn't even get a star but it made me give one. OMG I am so disgusted. Who ever was working the night shift and making pizzas was not wearing hat, had her hair pulled back but was all in her face, no hair net either. Wrote down my order with her gloves on and touched her body then went back to making pizzas with out changing them. Had aa necklace on haning outside of her shirt. Had ear buds in. Had 2 pizzas sitting at the end of the ovens for god only knows how long before I got there then for an extra 20 plus minutes while I was there. When I asked her if they were mine and said oh no i didnt even start yours yet and just left them there for another 10 minutes then put them in the warmer. There was dried food in the vents of the sandwich case. My pizza wasn't even cooked all the way thru. No coffee was even made. When I worked there non of this would have even been...
Read moreAs a gas station it's fine, but I wanted to review their pizza. I moved to Sycamore in 2021 and was told I had to try the pizza at Casey's. I thought "How good can gas station pizza be, and why does everyone rave about it?" I was pleasantly surprised, and Casey's became my go-to for cheap but delicious pizza delivery. Unfortunately the quality has gone downhill over the past several months. I know this location has been short staffed and they always seem to be training new employees, so I want to cut them some slack. However, every time I order something we are either missing a pizza or it was made incorrectly (missing toppings, adding toppings not included on the pizza, etc.), and I'm under the impression the staff hardly receives any training to begin with. I hope things can improve at this location because it was...
Read moreI visited this Casey’s location last week and was appalled by the outright hostility I encountered. From the moment I walked in, the cashier snapped at me for no reason, as if I were an inconvenience rather than a customer. When I asked a simple question about their menu items, I was met with an eye-roll and a curt “figure it out yourself.” What was most disturbing, however, was overhearing a staff member make derogatory comments about customers of certain backgrounds—clearly racist remarks that left me stunned. I’ve never felt so unwelcome or disrespected in any store, and I strongly advise steering clear of this Casey’s until they overhaul their training, accountability, and basic...
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