Starbucks — Restaurant in Tacoma

I love the service that I normally get. My flat white has always been very good. However, last night I ordered a flat white. I got the drink and it burned my lip so bad. I had to pull the cup away quickly which it caused me to spill on my top. I have blisters across the inside of bottom lip. She was so rude when I complained. She rolled her eyes and then proceeded ti ignore me. I ask her for a cup of water so that I could get coffee out of top. My lip was so painful that I couldn’t drink for hours. I went to customer service desk they gave me $6 back for my drink. Obviously, this woman that served my drink around 4:30 pm needs not to be working with people. What’s more, she needs to be taught to use tools to make sure coffee...

This Starbucks is one I have come to very often. Most times they have delivered us a spectacular performance for drinks. I am unpleased to say, however, today when I came to this Starbucks again, I did not have the best experience. This worker poorly delivered our drinks. They seemed annoyed at anything we asked for, even rolling their eyes, and the drinks felt very unappetizing. I had ordered a Carmel ribbon crunch, and it tasted like pure coffee and nothing else, rather than the delightful Carmel taste with the crunch mixed in. I also got a pink drink, which tasted like water with no flavor. I give this a 3 stars because of this experience, but every other experience...

Ive been a recent regular here and I LOVE the convenience of this place and friendliness of employees but some of the employees dont understand there's a peppermint mocha frappuccino on the menu. Gave my boyfriend a hot peppermint mocha then provided an iced peppermint mocha to fix it without realizing its a frappuccino. Too lazy to drive there myself to ask to re-re-fix this after sending my bf for an errand but this is the second or third time ive experienced the frapp mixup for a hot drink after only being a regular for 3 weeks. I've been to many starbucks locations and never seen mistakes...