Pontoon Saloon — Restaurant in Tavares

We got there and there was one bigger party in the dining room finishing up and maybe one couple outside. Another couple came in after us. We were greeted and asked about drinks after the couple who arrived after us... no big deal. We order a butterfly shrimp basked and two 20 count wing orders. I don't know what happened but it took 30-40 minutes for the shrimp to come out. I'm a server, this is pretty unacceptable, especially with no comp, discount, maybe even 2 more (small) shrimp? Then we watched as our wing ticket printed 45 minutes after ordering those. Again, there were only 6 guests in the restaurant and nobody noticed the last couple's food never went in or made it out of the kitchen? We asked about the wings, our server said they were being tossed in sauce now!... 5-10 more minutes pass. Our buffalo wings were visibly older wings that had been reheated and sauced... our garlic Parmesan wings were fresh though when they came out another 5 minutes later. No condiments came on the trays or were given to us in advance. We had to wait another 5 minute to get the bleu cheese for our very late food because our server needed to be out on the patio instead of making sure we were okay after being incredibly disappointed. When we were finally trying to enjoy the food, server came over and started washing dishes right in front of us at the bar. Will not...

Very disappointing we were looking forward to going there the boat dock was small and could not accommodate Very well. When we went inside she came to the table quickly and took our beverage order. She got our beverages to us In a decent time frame. Said she would be back to take our food order it was 45 minutes later She took our food orders. One hour later she came out to the other table to inform them that their food order had been lost and did not get turned in and that she was going to have to tell us the same thing and she was not looking forward to it! She should have told us before the other table our order had been put in before theirs. She was very rude and said that if we were gonna cancel our order we had to do it immediately. There was no offer to make things right. When we explain we were very disappointed in that they should cancel our order and that we probably would not come back no one should have to wait 2 hours for food they said good don't come back....

We stopped in on Father's Day for Lunch. There were 5 of us. We sat out in the patio area by the lake. It was not very busy when we first go there but got busier as we were there. 4 of us ordered chicken wings & 1 ordered Philly cheese sandwich. We ordered some drinks and appetizers as well. The food was very good. The wings were big and juicy. The sauce was flavorful. The price wasn't too bad either considering inflation. Appetizers of onion rings and mushrooms were delicious. Both had alot of flavor. Philly cheesesteak had alot of meat and cheese. There was only 1 waitress working. They could have used another person to help her. We waited a little bit for our food but considering not alot of staff what can you do. As far as the food goes we will return again esp for those wings. Hopefully they can hire some more help. I would recommend the food however you may have to wait a bit to get it served. 5 stars for the food 3.5 for the service. ( She did her...