Hungry Howie's Pizza — Restaurant in Taylor

I’ve been a loyal customer of this Hungry Howie’s location for over 15 years, but the quality of their pizzas has significantly declined over the last few years. Today, my Aunt and cousin, who were visiting from Texas and hadn’t had Hungry Howie’s in a long time, were excited to order three pizzas: a large deep dish, a large pepperoni with bacon, and a large pepperoni, olive, and bacon.

To our disappointment, the deep dish pizza was missing cheese in several areas, and the pepperoni and bacon pizza was missing bacon altogether. I called ahead to ask them to remake these two pizzas, and they asked us to bring them back. When the staff member opened the deep dish pizza, he insisted that the amount of cheese was normal, even though I’ve ordered it many times before and have never had this issue. I requested a remake, but was met with no apology or sympathy.

Imagine my aunt's chagrin when we noticed that the pizza wasn’t right, and my cousin had already eaten a slice of the pepperoni and bacon pizza before we realized the bacon was missing. So, we know that one was remade. However, we believe they just reheated the deep dish pizza rather than making a fresh one.

This experience was incredibly disappointing, especially after being a long-time customer. I won’t be returning to this...

Absolutely unsatisfied. I called to place an order for delivery. First asked if they deliver to my location and the girl told me yes. I went ahead and ordered my food at 6:29pm. She said it would be about 45 mins. So it then came to 7:40pm. I got a call from one of the delivery drivers saying that he put in my address on gps and that we do not deliver that far. So i said what are you going to do. He said i called my store but the lines were busy so i am going to have to drive back to the store and ask my manager if i can deliever there. Im thinking why did u leave the store before entering the address.... so in my head my food is already getting cold. He then called me back 10 minutes later and said i do applogize for the Inconvenience my manager said i am able to deliver. Thankfuly he was very nice and also threw in a free 2 liter and was here as fast as he could get here. They need to ask where your location is. My food was somewhat warm but i did not complain bc my son was hungry and he is only 7. Over all i rate this a 0 and will not be coming back to...

Ordered pizza for delivery asked for chef salad got antipasto salad ordered ham green peppers onion on 2 pizzas got ham black olives mild peppers on both I do not like mild peppers or black olives why would I order them???? ordered a plain cheese pizza no sauce got so much sauce on that pizza you could swim in it my daughter is allergic to tomatoes called store the women was rude on the phone told me I could come pick up the order bring the pizzas back so she could see them for proof I asked her to redelivery them she told me they don't do that I would have to pay for delivery again and a new order I went to the store got my new food I wanted a refund for delivery because I had to pick it up didn't get a refund for delivery I also tipped the driver 13 dollars...