I spend between 40 and 70 when I come into Bk. I had an order that was miss part of it. I called multiple times and no answer. So I went in and informed them that my order was missing a whopper and fries. I was told that this was the second I asked to talk to someone else and was told to callperson that came in and was missing part of their order. Thei girl that was behind the counter said I had to bring all my food back to make sure I wasn’t lying. I told her I sent my husband to work with his food and I threw away one whopper because my daughter got sick on her sandwich. She then informed me that she was not going to replace the missing food. I told her what was in the bags and she didn’t care. This is not the first time I’ve been missing food but this time I came in to get it replaced. She said why do I keep coming back and I was angry so I told her the truth because this is the only BK in Tecumseh. I did ask to talk to the manager and she said she was the manager and two other girls that were there were the manager also. I asked to talk to someone who was above her and she said for me to call the corporate office. Which I left a message. I was told that they go by B.l.a.s.t. This bk must of miss the Email! I will not be spending my money...
Read more4/7/25 UPDATE: Their fries were cold / mushy & one of our sandwiches was lukewatm. We didn't have time to have them drop a new batch of fries. Smh as to why they would serve them.
2024: After a horrific ordeal about a month ago when the assistant manager and an employee were absurdly rude, we decided to give them another try. Thankful for this stores' overall manager, who gave me a call the next day indicating she was on her way over there to set them all straight.
We went in and got our Whopper meals, and the same young manager was there that treated us deplorably last month. He treated us with the utmost respect.
It's a good lesson in life to always give someone another try, even though they failed poorly on the previous try. Having faith and our fellow human beings is always important.
We...
Read moreIt took them more than 30 minutes to finish my order, they didn't have a single customer later to realize that I was wrong. (they gave my order to someone else) I went back to get it fixed and they gave it to me wrong again, maybe the girl is new I'm not from this city I was just passing through, I came back one more time and the lady was very rude and wanted to see me see as the culprit, in total it took more than 50 min for 4 sandwiches and 2 fries. They have 2 employees here only 1 or 2 costumer during the time a was there so there...
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