Sam's Southern Eatery — Restaurant in Temple

NOBODY DESERVES TO PAY FOR FOOD POISONING!!

I appreciate the owner for embarrassing themselves and their chain with their most recent reply to the review before mine. I came to share my wrongful experience and noticed on the most recent review the owner had assumed they were replying to me, but instead backlashed to a customer sharing a similar food poisoning experience as mine. The owner should have known they were not addressing the correct customer since they are supposedly contacting local PD. My full legal name is clearly printed on both my receipt and their merchant copy from the credit card I had used that day. Very embarrassing behavior for the owner, but matches the store’s values spot on. I’ve attached a photo in case they decide to remove their mistake. The owner’s reply to this customer’s review is not only unprofessional and child-like, but distasteful to say the least! (pun intended)

Long story short, I received food poisoning from a few bites of the terrible food served at this location. I am certain it was their food because it was the only food I had consumed, and vomited. I returned the next day to request a refund but was blatantly disrespected and ignored. After being treated such ways by the staff, I realized the food spoilage issue would definitely remain unaddressed and harm future customers consuming the same food I had one day prior. I decided to make a public announcement, strictly out of concern for the general health, standing on a chair which was conveniently already pulled out from the table, meaning I did not have to touch it. I politely informed the audience to take caution in what they consume because I got very sick the day before. Many customers were interested in what I had to say and even asked further questions on specifics. After briefly satisfying the customers I left on my own accounts without feeling unwelcome by a single customer or staff whom did not ask me to leave once. I encourage the owner to review the many cameras accessible and reword their dramatic statements about “standing on tables” and “throwing chairs”.

In addition, food poisoning occurs as early as 1 hour after consumption, but the owner ignorantly states otherwise even giving specific time frames of “at least 24hrs-48hrs” before receiving effects. I hope they educate themselves on food safety considering the multiple reviews about spoiled food dating back considerably far. Assuming the owner is reading this, feel free to fact check my statement with the CDC, NHS, or other credited health institutions. Furthermore, I do not find customer health concerns comical and would not expect the owner to either, especially being the person managing food preparation and store cleanliness. I do not find humor in getting really sick from ingesting consumables I believe are safe, and i’m sure the customers before me do not as well. The only person I would recommend this place to is a health inspector, which I have. Keep your body and wallet healthy by staying far from this location.

A message to the owner: Maybe spend less time writing sassy replies and focus more on customer health. Don’t worry about receiving future business from me or any of my associates. The decision to never try this Sams again was decided, within the first few bites, far before you could have thought to include that in your silly,...

I wanted to try this place out for some time, and I should’ve looked at the menu online first, because although the sign says southern, it is a little deceiving.

We ordered different things due to wanting to try out more than one item, so we had the fried pickles, and cheddar peppers. The menu items had numbers by them, and I asked what they meant, the waitress told me that it the amount that came in a basket. This was untrue because the pickles had a (16) next to it, and the serving was way more than 16 circular pickles. The cheddar peppers did not have a number by it. I did not get a receipt after paying either, and I just realized that after mentioning the number by the pickles.

So, the Philly cheesesteak was ordered with fries, 6 count oyster basket with fries, macaroni and cheese, fried catfish basket combo with shrimp and oysters, 6 count chicken finger basket with fries, and beans and rice.

The Philly cheesesteak was more of a Philly roll-up with the least possible cheese you could put on it. The oysters were breaded and big, but when you bite into them, they were soggy. The fish was good and breading stayed on (the breading was tasty as well) but the shrimp was limp, and the breading fell off as soon as you touched it. The chicken strips were not as big as we thought they were going to be, and macaroni and cheese had an after taste.

When we saw southern in the name, we thought this was going to have more items along the lines of southern comfort foods such as mashed potatoes, chicken fried steak/chicken, or black eyed peas. I honestly have had better seafood, and that was in Killeen.

I wouldn’t tell anyone to avoid this place as I believe everyone should form their own opinion of food places. I do not believe that it was worth the money I paid. The service was friendly, but not as attentive as I would have liked. Just my personal experience.... give it...

CAUTION FOOD POISONING*

My family dined in at this establishment on October 30th. We ordered fish fillet with shrimps, hush puppies and fries. All was good until the next morning. I started vomiting in the middle of the night. I didn't think nothing of it, until my 1 year old started to vomit as well. Anyone with children would know how angry any parent would be if an establishment failed to upkeep their facility and caused their baby to become sick. We ultimately had food poisoning and we were out of commission for 2 days. Mind you this is Labor day weekend!

I called the establishment the next day. Explained what happened to the employee and they said the manager Mo would be there by 1pm. I called at 2pm and explained the situation again to another employee and they said the manager isnt there and they don't know what time or if they will be there that day at all. I gave up calling again. It became pretty obvious that this business does not care that their customers are getting sick. Wish we would've checked their prior one ⭐️ reviews, as they mention food poisoning as well. The owners need to own up to the situation and resolve it immediately and apologize. Something which is not seen in any of their feedback.

I will be focusing my energy in reporting this to the health department. As a first time father, it was almost terrifying seeing my one year old having food poisoning. I wish this situation on no one and would recommend against eating at this...