Starbucks — Restaurant in Terre Haute

I was having the WORST morning. The mornings where NOTHING is going right - one bad text message from someone sets the whole vibe for your day - and I had to decide whether I was choosing coffee or vodka on my drive. I ended up choosing coffee - ((crisis diverted)) - and grabbed my daughter and her best friend a drink as well. Because I knew as soon as I would get home - my 16 year would wake up and I didn't need her choosing violence either. 😂 I get home - grab thier coffees BY THE LIDS - and they spill everywhere. Matcha all over my floorboard and seats. I just stood there in the rain for a hot minute bawling. I got back in my car - drove back to this location to buy another round for them. 100% completely MY fault - BUT who Im assuming was the manager - Alyson - was SO kind to me and offered to make the drinks for me again at no charge. She said that everyone just needs a bit of kindness shown to them and that's EXACTLY what I needed after my morning. So - Alyson - thank you. While I have the most respect for military spouses ((her husband is military)) - she too - is providing a service to every single person that walks through those doors every day. We never know what someone else is going though - choose to be kind always. Thank You Alyson AND your husband for...

I've been going to this Location for over 18 years, I thinks they have an edge up on Accuracy & Customer Service hands down!!! Most of the time I am greeted with a Welcome and Good Morning Glenn!! Called by my name as soon as entered the store- Wow!!! Always warm welcoming atmosphere, deliver fast and accurate coffee just the way you ordered it. In my former years of employment my career was in Customer Service / Marketing for over 19 years at Sony a Fortune 500 Corporation, so I know a little about great Customer Service and Wabash gets it in my opinion!!! Thanks To All of the Partners at the Wabash Location - Keep delivering Great Customer Service ! It is no wonder your the busiest Starbucks in Terre Haute⭐️⭐️⭐️⭐️⭐️So again Thanks to Eric, Alyson, Zack, Mallory, Lena, Adara, Paul, Tyler, and Patience you all, plus the rest of the staff there are Rock Stars!!! Keep on supplying the World's Finest Coffee Delivered Right the...

I door dash and today I went in two different times to pick up orders. Upon arrival I let them know who I was picking up for because the order were not ready. As the orders started to be put together the crew member would go and help others that just walked in. This happened on both order pick up. I tried to ask why door dash order wasn't put together before helping other customers but got no response other than have a good day. I called spoke with manager of store and she said " corporate did not take in account how much time it takes to put door dash order together therefore our instructions are to help customers coming in and when time we will fill door dash orders"

I guess door dash customers orders, even though it is a paid order, aren't as important as customers...