Golden Chick — Restaurant in Terrell

Well hello my sister and brothers out here in Terrell Texas.

This horrible experience wasn't even close to all the other times I came to enjoy after eating at Golden Chick Catfish and Chicken Tenders and Jalapeno Cheese poppers.

This experience has two young men at the drive through and a worker in the rear of the store cutting up roasted chicken into pieces and a young lady managing the front register.and another young man handling the fryer.

I witnessed the young man on the fryer drop the hand tongs on the floor and just looked at them while the young lady picked them up to place them on the counter but seen my reaction then took them to the back for washing.

They had over cooked the dinner rolls. The catfish is beyond nasty.

They haven't cleaned these fish at all. Veins are coming out of the fish once you bite into it this is so nasty it feels like someone's thick hair is pulling from the meat once you bite into the fish so grotesque.

There are rolls on the floor that I assume would have been picked up in place back into the tray if no one was watching the attitude was terrible on Forest to keep the area clean.

The young man in the rear cutting up the rotisserie chicken was breaking the chicken off in pieces over the trash can instead of on the counter he did this periodically who is managing these young people who is taught them to be so poor and ethics to where people could get sick from their poor standard of selling to the public and how many of you really care they are doing this type of behavior serving the public food that we take home to our families.

First stop would be management then second would be trained every last one of them and who would actually take strong interest to change their behavior and the rest I would let go.

Bottom line is home teaching would still keep someone from making these mistakes so I guess none of them meet the code in...

Went Thursday night after work and ordered a 3 piece tender regular and a 6 piece spicy tender, paid cash. When I got home, I live about 2 miles away, my order was wrong and my everything was cold. I called and spoke with an employee who told me they would write my name down with the orders I made and just to come back whenever and tell someone my name was wrote down and would be fixed when I come back. I went back last night and walked inside and asked to speak with the manager and told her the situation and she got very rude with me and told me unless I had a receipt that it wouldn't get fixed. Although I told her the girl I spoke to said they wrote everything down and I even showed her my phone call record for the night I left not satisfied, she still would not even try and give me a discount on my next purchase even tho they messed up and then a couple had ordered while I was talkin to the manager and they returned their food to the counter and I said to the manager see its not like I'm lying. None the less I walked out unsatisfied with their poor management, no food, and won't be a returning customer to...

I am not sure who owns this particular location, I was excited when Terrell got a golden chic Because I think the rolls and their zing sauce, pretty much all their food is good. This location however, has gone downhill considerably. Partly because it is ran by teenagers with no kind of management. The past three times I’ve gone There have been issues, The biggest issue I had was that two times I went some teenager on the intercom told me and everyone else in the drive through line, that they could not serve me because they didn’t have any food. I doubt very seriously that was true. There is a bunch of teenagers working and no one is watching them, they don’t want to work so they’re telling people they don’t have any food. I’m not leaving this review because I think the food is bad. I’m leaving this review so that the owner knows. If you want your business to be successful, you better go check on those kids you’ve hired to run it because they are not doing what you are ...