I never leave bad reviews, but I wish zero stars was an option. I placed two separate orders this morning. One for me and one for my mom who's home sick today. Get to the window, pay for both orders, employee hands me the first bag. About a minute later, another lady comes to the window and hands me the second bag. Before I even had to time to turn and set it down in my passenger seat, the lady behind her (I feel like she was a manager) looks at me with this disgusted look on her face and says, "Nuh uh, you already got your food. Gimme that back." She didn't bother to ask any questions, look at the orders, ask for a receipt, nothing. Just went straight to accusing me of trying to steal another customer's order. I understand theft happens, and the employee did immediately apologize when she realized her mistake, but that still doesn't excuse it. Having more than one order per customer isn't that uncommon, I'm sure, and I don't appreciate being called a thief when I just spend about $30 on food.
Speaking of, I'm not sure what the "famous tacos" are, but they can't be talking about the tacos here. Dry, hard, and about 1.5 teaspoons of meat. I'd hardly even call it a taco. Hell, I'd hardly call it meat. Every single order of curly fries I've ordered from here (literally every order. not exaggerating) have been overcooked or stale. The burger patties are no different. Overcooked and dry, with a squirt of sauce barely big enough to taste.
I've been coming to Jack in the Box less and less over the last few months because of the overpriced, mediocre food. I know one customer doesn't matter, but after my experience this morning and being called a thief, I...
Read moreAh, Jack in the Box—a bastion of late-night cravings and questionable life choices. My recent visit was… an adventure, to say the least. Let’s break it down:
The drive-thru was like a scene from a dystopian sci-fi movie: flickering lights, a static-filled speaker, and a line of cars that looked like they’d been there since the Bush administration (take your pick which one). But hey, what’s a little wait for curly fries and tacos that are more mystery than meat?
The staff? A delightful mix of weary resignation and “I’m just here to pay rent.” Honestly, relatable. They got my order right, which feels like winning the fast-food lottery these days. Kudos for that.
The food itself? Exactly what you’d expect from a place that offers burgers, egg rolls, and cheesecake in the same breath. My burger was surprisingly decent—greasy enough to power a small generator but oddly satisfying. The tacos? Let’s just say they’re proof that miracles exist, because they hold together despite every law of physics.
Overall, Jack in the Box is like that friend who always texts you at 2 a.m. with bad ideas: you know better, but you go along for the ride anyway. Three stars for keeping the...
Read moreWent at 6pm on a Sunday. We were in line for an hour, literally an hour, and the only reason the line was moving was because people were just leaving instead of waiting to order. They managed to serve about one car every ten minutes, and 2-3 cars left for each one they served. When we finally got up to the window, the employee was rude and just sat at the window doing nothing. When the manager came over she was rude too, and someone else came up behind her to help her argue with us. Manager started off condescendingly nice at first and less that 60 seconds later three people were in the window yelling at us that we were wrong. It's one thing to be slow, it's one thing to suck at apologizing, but it takes a really really special kind of person to gaslight a customer about how long they've been sitting in their car staring at a clock. The manager working that shift ought to be fired and the store fixed. Texarkana deserves a Jack In The Box -- just...
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