Starbucks — Restaurant in Texas Charter Township

The Starbucks experience at this location has maintained brand consistency, providing coffee lovers a reliable and enjoyable visit. Situated conveniently near the highway, accessing this Starbucks is a breeze, making it a convenient stop for those on the go.

Upon entering the store, I was greeted by friendly staff members. The positive attitude and welcoming atmosphere added to the overall pleasant experience. Furthermore, I was pleased to find that the establishment's cleanliness was well-maintained. Both the bathrooms and the dining area were spotless, reflecting the attention to detail that Starbucks maintains in ensuring a hygienic environment for its customers.

One noteworthy feature that caught my attention was the presence of the "Board Game Station." This creative addition to the store offers a compelling opportunity for customers to engage in friendly competition and enjoy some quality time while savoring their favorite Starbucks beverages. It's a fantastic idea that adds a touch of uniqueness to the dining experience. I hope this concept becomes a trend in more Starbucks locations, as it could help revitalize the often underutilized dining areas, which mostly remain empty due to the prevalence of drive-through and...

This is the closest Starbucks to my house so I tend to go here the most. But, I really wish this place wasn’t hit or miss! It is disappointing much of the time. If I order lite ice at West Main or Westnedge & Ruth, the drink still has good flavor. If I order lite ice here, 9 out of 10 times the drink is bland. For example, if I order a Cherry Chai with lite ice at this store, it tastes like milk. Not enough chai flavor. If I order it elsewhere the same way it tastes great! If I order a pink drink here with light ice it is likely going to have too much coconut milk and not enough acai so it tastes like coconut milk! This store needs to train every employee for consistency. If someone orders lite ice, the drink should still taste the same as with regular ice. This means that an adjustment needs to be made and it should not be to only add more milk! Other stores in the area get this and they do a better job. I hope to see this improve and there to be more consistency. I spend a lot of money at this store every week so I would like to see better drink consistency. The staff is friendly, and will make the drink again, but you all could save time and money if you train everyone to do the same...

Placed a mobile order here of two drinks. The app said it would be ready 15 minutes from the time I placed it, which is already ridiculous. Got to the store to pick it up at the time they said it would be ready, and it wasn’t. The store was almost empty whileI waited for my order. The staff kept saying they had a ton of traffic as they put it, but no apology. My order of two drinks was not ready until literally 35 minutes after I placed it. That is ridiculous. The staff didn’t seem to be at all bothered by their poor level of service. I used to order from this location quite often. As of the last couple months, they have messed up my order mor than once: wrong items, or missing items altogether. I know it's hard for businesses right now, so I’ve been trying to be polite and understanding. Each time they have messed up, they’ve given me a small gift card as compensation. I appreciate it, but poor customer service can only be made right with gift cards for so long. Today is that final straw. I think I’ll be taking my business elsewhere if this is how this store does theirs. Sad, because the drinks and food are tasty. Oh well, there are other...