Wendy's — Restaurant in Texas Township

I’m updating my review. My partner and I don’t usually come here often but when we do the services is usually great…. Today though unfortunately Wendy’s went from having 5 stars to having non in my book but they don’t offer that option. Let’s just say I cannot have salt, and I always order my food and fries with no salt wherever I go. I ordered my no salt fries today and they were absolutely loaded with salt so my partner took them back in to exchange them and the lady working the fryer was very rude when approached about the fries having salt on them and even began swearing. The woman working the counter with a trainee was named caitlyn(not sure of spelling) but she was pleasant at first and the turned nasty when approached about our sandwiches just sitting getting cold not under a heating table or anything with some type of heat element to keep them warm. They sat for atleast 5 minutes, while we waited for fries to get done that weren’t even done right. Poor teamwork guys, poor communication and above all else poor management skills to the manager for not stepping up and handling...

It's a wendy's. Their food and atmosphere is the same everywhere in my experience. I EXPECT when I ordered online, I could skip the line... as advertised. Right folks? Nope, not at this franchise. (Previously when using the drive thru, they had me pull up to the door) I had to wait a half hour in line so they could put my ticket in the PC.(they were busy, no doubt, but the app doesn't tell you when your order is ready or have a pick up place in the restaurant) Did the dirty deed of complaining privately, and received a generic response. Never will I ever eat at wendy's again. Also... adding a photo of my large fry, without eating one out of it. The McDonald's across the road is the same deal. They are both super slow for some reason. Better off sitting down with the pizza place right there or the tsunami place. At least you know you're waiting for something good, and paying the same. You're paying the same price for a burger...

Waited 20 minutes to go through the drive through Friday night. Ordered a six pc chicken tender asked for honey mustered sauce was told they where out. ( how can you be out of product on a friday night?)Wife ordered a burger by the time we got to the window to get our food it was cold.(didnt know this untill we were down the road) Food just sat at the window while their was a truck in front of us that was waiting for its order. Wife's burger had no lettuce or tomato on it looked like the burger had been unwrapped and the items taken off and then rewrapped with the same wrapper. Asked for salt for the fries was told it was in the bag only thing in the bag was pepper. Also went to do their servey on line for the poor service and we were never given a receipt so I could not take the survey because I didn't have the store number that is located on the receipt. Will never go back and a one star rating...