Baskin-Robbins — Restaurant in Texas

When hours of operation says closing at 10pm, why the heck are all the chairs up on the table for no one to sit and enjoy their ice-cream at 8:50!!!! And as a costumer, that’s there way before closing, I bring down a chair so me and my kid can enjoy our night, and I here a girl sweeping under my own feet, and saying oh my God, As if me sitting down is a big problem for her, even though she had one full hour before closing. Sweeping between my feet, was that really necessary? August 9th 2025 is the day. I complained to the working manager before regarding this exact same issue happening about a year ago but I see that nothing has changed, so I’m gonna have to share it on Google and hopefully see Corporate making a change in this location. The girl was extremely rude and every customer that walked in after me, which was a ton by the way, she would say something under her breath. And on top of that, everyone looked confused thinking why the chairs were put away and had no choice but to walk out. So unwelcoming....

We always order an ice cream cake for my sons birthday here, and usually no problems and tastes great.This time despite ordering online days in advance we show up a half hour after our scheduled pickup time and the cake isn't ready.The girl working there says to come back in an hour.We don't live all that close to the store, so this made me annoyed.When I told her we'd just take one from the case instead she changed the story and said she'd get it done in 15 mins. Meanwhile we'd just gone to the grocery store and had frozen items thawing in the trunk.It looked fine-not great but okay.However, the taste..I don't know if BR has changed ingredients in the icing and decorative elements but it is usually creamy and a little sweet. This time the decorative bits and icing had a bitter, chemical taste besides the icing being very bland otherwise, none of that creamy taste we used to love.I don't know if we'd get a cake from here again honestly.Sad because we used...

If I could give 0 stars, I would. Went in for ice cream on 6/4/22 around 9:30PM. There was one employee trying to clean, the place was really dirty even behind the counter however I know it was near closing however the two employees serving ice cream behind the counter, I asked the man for cookies and cream. He says "we're out of cookies and cream." I look at him and say, do you have vanilla and Oreos? He goes "yes." So I'm confused because that's literally cookies and cream however he didn't want to take 5 extra seconds to mix one scoop of Oreos into one scoop of the vanilla ice cream, in fact he didn't even want to help as he told the women employee next to him "you got it" when the women employee asked for him to take my order. Then he gives me a completely broken waffle cone, and throws Oreos on top of the vanilla ice cream and I'm sorry but the ice cream just was not good and the customer service was just terrible. I wouldn't recommend...