Domino's Pizza — Restaurant in Texas

Second time I have received the, "We're sorry, but the delivery driver has experienced a car issue" excuse when I called to inquire.

Now normally I can chalk it up to coincidence, however I usually let a delivery location make a few mistakes. So within that "grace period", and one time online, I now review this location publicly.

The food is on par as expected from a chain yet cold, and when you watch the "Dominos Pizza Tracker" online and your food takes an hour to arrive when it shows Out For Delivery... Then, I want a fresh order made and rushed to my house.

The store has the order phone number, and I related to them to call next time any issue arises the last time I had a complaint. Even if I have to wait for a fresh batch, then so be it; because then you had already informed the customer.

With this level of Customer Service, and kids whining in the background for...

Came here this evening & waited inside for my order. While waiting, a tall heavy set young gentleman that was making pizzas, without gloves, stopped to assist a customer. The customer paid cash. He put the cash in the drawer, administered the customers’ change and then proceeded to knead dough. Did NOT wash his hands. So I stopped him, told him that cash currency is very unsanitary—that he’s preparing food with no gloves and he should’ve washed his hands after handling the register. His response “my bad, I hope I didn’t make yours.” He goes back to making pizzas, still doesn’t wash his hands.

Very poor customer service and extremely unsanitary. Washing of hands regular and wearing gloves should seriously be reviewed at...

Of the different Dominoes that I have used in the past this one has been my favorite and the best customer service Hands Down! I posted the above 11 months ago. It was the best place. Then they started changing managers like musical chairs. The service has gone so far down hill that I almost never use them anymore. I tried again this week and my daughters pizza was almost folded in half when we got it. It is either careless placement ofmthe pizza into The box or reckless driving or being turned sideways at some point in time. They either get our order wrong or it is all over the box literally when we get it. I don't want a free or discounted pizza I want the customer service of 11 months ago back plz. You are...