El Regio Wing Bar — Restaurant in Crosby

Tried this place for lunch May 6th I was impressed enough that I came back after work got dinner and to have a what I thought was a great Margarita. I had the 15 wings (5 mango habanero, 5 pinkin panther, 5 Texas super hot) the flavors were a great combo that they recommended. the fries were wedge cut style and were crisp and had a great flavor. The staff were great to chat with and super friendly, the open kitchen window made me feel comfortable seeing that the cooks were cleaning and cooking with PPE. I stayed here after work for 2 hours and watched the dining room staff sanitize all of the table after each customer finished and keep the floor clean and free of trash. Overall I have to give the place a 5 star, I’ll definitely make this place one of my new normal eating...

They weren't too busy when I stopped by, but were getting busy by the time I left. Ordered to go and it took about 45 minutes. I think they accidentally forgot to turn in my order or something, because several people at tables that came in after me got their meals first and then another walk in order with an order larger than mine got his almost immediately. He seemed like he knew the staff, though the, so maybe it was a friend or owner that got priority. I just got a sandwich and an order of wings. The sandwich isn't a breast, either, it's a few boneless nuggets apparently. The food was okay; had either the service or food been great I would have been back, but it just wasn't ultimately worth it to me and we...

Food is decent but getting an order is another experience. We just ordered and sat to wait for 40 minutes. 30 minutes in we asked why 5 other FAMILIES who ordered after us had been served and we had seen 5 pick up orders go out. She said they are working on it. 4 chorizo bean and cheese tacos? But ok. 10 more minutes our food still wasnt even started. We got a refund and left. They literally refunded the food only and charged us for our sodas lol. Thats their right, crap customer service but whatever. However looking at the receipt she charged us for bottled mexican coke when we ordered cheaper fountain sodas. The attitudes we got from the moment we walked in the door was just the icing on the missing...