I was very optimistic when I got my food so quickly. I had five meals to order, two regular meals and three kids meals. I did try to order on the app ahead of time however the app kept displaying an error note when I went to check out. When I got my food it was packaged very nicely and my CarHop was very kind, since I have a large family and have often been burned by fast food my check to make sure everything was there. And it appeared to be. I get home and I start serving my family and when I go to my meal which was supposed to be a crispy chicken meal it turned out to be a grilled chicken meal. I absolutely will not eat grilled chicken from a fast food restaurant, it's a texture thing for me. So I decide to go back and get my correct meal even though it meant missing out on having this dinner with my family, I didn't have dinner for myself at this point. So I call while I'm on my way up there hoping that they can just start on my sandwich and I am told that they'll have to look at my receipt when I get here. That's fine I suppose, I wasn't trying to get anything free but my receipt was wrong it stated grilled. But I know I said crispy because I am so particular. So I get there and she looks at my receipt and she agrees to make it for me she does not want the original food back so I keep the bag. She returns to me in a very short amount of time and give me my bag and leaves. Inside my bag was just a chicken sandwich. So now not only did I miss having dinner with my family, but also my fries are cold and my drink is not. So nothing about my meal was appetizing. It was entire waste if my money and time. Which is extremely disappointing considering we...
Read moreOk so this used to be my favorite sonic! NOT ANYMORE!! They are under new management and the the store seems to running at a very poor state.. I got food for my whole family, 5 children, 4 adults! $87.59 order! Big order, I understand it takes time for a big order like that to be prepared..no problem..im patient 🙏🙌 But what I couldn't understand was that the whole order was wrong.. I had cheese on wacky pack hamburgers 🍔 I asked for cheese stick instead of fries or tots, I got 1 fry, 1 cheese sticks and 2 tots..cold at that.. Mustard in a wacky pack hot dog it was suppose to have ketchup only.. None of the sauces I asked for.. Not a napkin 1!! Soggy popcorn chicken.. I could go on and on.. It was not good at all.. The quality of the food has gone down, way down, like probably by a good 60% down.. Oh and there was a cook that smashed a bug in the front window and I seen him clock in and go straight to preparing food in the kitchen......
Read moreSeemed like a good place. Placed our order, listened to the repeat back. Received the order, paid the tip and verified with the car hop that our 1 packet of sugar was in there. She said no but she'll get one. Came back with 2 packets of sugar. Started to drive off and my wife said we were shorted 1 order of French Fries. We ordered 3 orders and verified that order twice. Called on the intercom. The lady said we only were charged for 2 French Fries. I know better since my wife and I both watched the order displayed! I told her to forget it. Then we discovered that the 1 package of BBQ sauce and 1 package of another sauce my grandchildren wanted and was on the display was shorted also!!! By that time I was fed up! Called the intercom AGAIN!. FINALLY we got our order right. Never going back! We had 5 orders. Including...
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