Sir, you can' t expect a customer to wait for over 45 minutes for just 2 tea. This is not professional. You lost a customer. Thank you.
Editing my response after looking at owner's reply. Sir, reading your response it appears it was my mistake that I didn't agree to wait when you did the best from your end. Unfortunately that is not correct. At the time when I placed my order (2 tea) you never told me that you are facing problems in kitchen and due to that the order will get delayed, if you would have informed me I would have taken a decision then itself. I was expecting that I will get the tea in 10-15 minutes at max since I didn't order anything else and that's generally the time it takes to get the tea done even when it is not ready at the time of placing the order. My kids were waiting to go to park and it already started to get dark by then. Also, when I waited for 40 minutes (yes not 30 minutes as you mentioned in your response) and didn't get any response from you I walked to you to check if it is going to take longer and that is when you informed me that you were facing issues with your induction stove (yes you didn't tell me this at the time of order) and you said you can still give it to me in little more time. I waited for another 5-7 minutes and finally when I still didn't got my order done I again walked to you and asked you to cancel my order. I would have been happy if you would have simply accepted the mistake and mentioned that in your response and I could have given another chance as I understand we all face issues at times but you chose to put incorrect facts instead. I am truly disappointed with your response sir. But I wish you the...
Read moreIt’s the cutest little spot with amazing food. Vittle Vibes is the original and authentic Indian restaurant with original flavor of Indian food service, We are so fortunate to have Vittle vibes in Austin. Food is stunning, I have to say, I enjoyed every single bite of the meal here. This is my absolute favorite restaurant. The food is always fantastic and no matter what we order we are always delighted with our meal! There is a good mix of sweet and savory options and lots of healthy choices.10 of 10 for every single aspect of this meal, and this is coming from people who know and love great food! The lovely owner couples are really friendly. They know what they’re doing and what they’re talking about, and you can tell making the customers happy is their...
Read moreWoW !! food here. Very authentic like its home made, rare find in Austin downtown, wanting you to have more, no kidding. Very clean and hygienic for a food truck. Masala dose and loaded samosa chat tops the list, very good portions. We tried the coffee cooler drink and mango lassi, special they were, with saffron adding a unique taste to the lassi. Super sweet owner couple, they talk you through the food / ingredients / speciality very passionately, they even walked a bit to bring food to our picnic table when we did not notice their waving !!. And not to miss their chutney powder got home all their 3 varieties, love these as sides with anything, esp. between a toasted croissant. They often have specials, we got free Jamoon...
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