Firehouse Subs Canal Blvd — Restaurant in Thibodaux

update It's been 4 years since I visited this place and nothing has changed. Today I went in to order food(figured I'd give it a second chance), placed my order and another employee walked up and erased the whole order. I asked if I should pay now and the original employee said "I don't know", while the other employee bounced between the 2 registers and just ignored everyone. Then they both just stood there ignoring everything. I was the only customer in the place and now I know why. I just walked out.

update

I went into firehouse earlier today for an afternoon snack. I stood at the order counter and waited for assistance and no one came up to the counter. A group of employees were in a room behind the counter and I said hello multiple times. They were all gathered around a computer. One male employee finally looked up at me and then looked right back at his coworkers and said nothing. Save your time and...

I made my order through the app, the cashier initially had some trouble finding my order, thankfully someone else was in the middle of making the order and brought the food to me. I did have a slight issue during my visit, thankfully the manager resolved the issue almost immediately. Immediately. I ordered a bowl of chili with my beef and cheddar brisket sub, and their system showed that I had only ordered chips. Which was surprising given that my order cost almost $17 for a medium sub combo on the app. Thankfully, the manager had a worker get me the chili without any issues. It has been some time since I've been to any firehouse subs location, but I recall the beef and cheddared brisket having more impactful flavor than what I experienced on this visit. The sub was good, the barbecue sauce on the sub just didn't hit quite the same as I...

Stopped by for a quick take out meal yesterday. There were around 6 employees in the building, most of whom were involved in loud personal conversations and horseplay. Cashier was rude and appeared incredibly bored/annoyed to take my order. Dining area and drink station were filthy. I asked one employee a question and she responded that she "had no idea what these people were doing". Eventually the one young man that was actually doing his job while all the other employees were being completely unprofessional had my sandwich ready, which was extremely tiny, definitely not worth the $7+ paid for my meal. This was my first and last visit to Firehouse in Thibodaux, Jimmy John's will be my go to sandwich shop...