PJ's Coffee — Restaurant in Thibodaux

BEWARE!!! I would like to share my experience that I just had. An employee at the drive through window was giving me my order. I left a 20% tip on my bill. As I go to drive off the employee says to me “I hope you have a horrible day!” I was stunned but not as stunned as the events to come after. I go to the manager to report the issue and there is no manager. I ask when she will be in and they tell me it is against their policy to say. I ask if there is a corporate number to call and I am told, by the employee, I can call but nothing will happen because Pj’s Coffee does not answer their phones and address matters like this. Later I meet with the District Manager since I cannot get ahold of the manager. I meet with her and she was helpful until I met the owners. The owners said no apology will be made but it will be handled accordingly but never inform me of how so. Later on that day I receive a call from the police department saying that the employee that I am complaining about reported me to the police. I ask the officer what the manager and owner had to say about this. The officer never spoke to them and he is going solely off of what the employee told him. The fact that an employee is able to make a false police report without the owners or managers knowledge is concerning. I find this completely unprofessional. My advice is to never report one of their employees or they will retaliate by calling the police on you for...

This place does not welcome African American people. I walked in with my daughter and the employees was stunned. Too stunned to speak. They couldn’t find the words to greet me. Never asked what I needed to order. I had to tell them what I wanted. Even though I paid for my order. The employee still asked if I was here doing door dash. Honestly, it’s pathetic there isn’t any diversity. Not one black individual works there. My daughter had witness an encounter like this. If you’re after African American, please visit the coffee shop around the Acadia area. They are welcoming and friendly…. Racial profiling update.. 3 weeks ago the manager replied to my comment stating to email them. Guess what?? There was no answer back. I’m truly disappointed in the way this situation was handled. this company never cared to respond. Then why fake as if you care. Negative 1 star service. Please visit another location if you’re a black African American. This is a white only...

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