Remington's River Inn — Restaurant in Thiensville

Remington's River Inn is a small bar/restaurant located on the Mequon river themed to, what can only be described as northern Wisconsin.

I have been here several different times, and every time the food has tasted significantly different. The calamari steak tastes greasy and burnt. Absolutely awful. The shrimp de jonghe is okay at best. For 30 dollars I would hope to get more than four shrimp. The sauce tasted like dirty cheap butter. Then they top it off with what can only be described as, half a crouton. The mashed potatoes where very dry and somehow crunchy. Almost as if they have been microwaved. The planked salmon was completely flavorless. Absolutely no seasonings. The salmon "sauce" tasted like nothing but horseradish and cream. Fries are usually soggy and taste like old oil. Their burgers however are very delicious. But you have a 50/50 chance of it being overcooked. Water usually tastes old and dirty. Like they scooped right from the river out back. The Dr. Pepper is very sweet, almost like cotton candy. The chicken tenders are almost always dry. And taste frozen and pre-cooked. In fact everything that involves chicken is very dry. The nachos are usually dry and greasy, feels like food I could make at home. The Cobb salad always has a good amount of food and is your best bang for the buck. The Mac and cheese is always to die for. Add chicken to it and it's even better. The steak sandwich is always very juicy and has an amazing sauce on it. I'm a big fan of Ruben sandwiches so of course I recommend it. The baked French onion soup, has cheese over the top, which is either overcooked or undercooked. It makes it greasy. But the soup itself is absolutely incredible.

Now let's talk service. The service is wonderful... As long as you do not get Debra as a server. She is nice, but very inattentive. She also smells like cigarettes, badly. The other servers are always very nice and check in regularly. Taylor is the nicest and most helpful.

When they serve food they often prioritize the children, which is great. But the kids food is overpriced. Anything other than kids food takes almost 30-40 minutes, on a slow day, to get my food. Drinks can take even longer. When sitting in the bar or closer to the kitchen, you can hear everything they say. They swear a lot, and make fun of each other constantly. Sometimes they sing very loudly which me nor my family enjoys. It seems they spend more time talking then they do cooking. Recently there has been a new kid named Tyler and some guy named David. They seem to make fun of them constantly. Whether it be the bartender Bruce, someone in the serving window, or people in the kitchen. The Tyler kid looks 14 at best. Which is absolutely no age for a kid to work. I don't know the names of others in the kitchen, only them, because they make fun of them constantly.

Next the atmosphere, the place is very warm and cozy. It has a nice cabin like feel and I enjoy it. The walls and decor have been very well kept. By the front door/bar they have video gambling. Why? It feels almost as if they don't make enough money that they must have machines to steal money from you. Other than that, they have a very nice rock grotto. Beautifully built, and furnished with nice couches and chairs. I have had a chance to meet the owner, Amy, She is a very nice lady who not only puts on effort to treat the guests well, but the staff too. Parking can be a nightmare at times, especially on a busy night. The door does have a wheelchair ramp leading up to it which I do enjoy.

The reason I gave this place such a low score, is because of the food being inconsistent, several staff members, the kitchen being loud, long wait times, and drinks tasting bad.

In conclusion, Remington's River Inn is a nice restaurant, however I don't recommend coming here more than once. There are much better restaurants you can go to, less than a block away.

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This is a beautiful restaurant inside and out. It was a nice day, so our party sat outside. There were eight of us. We ordered our drinks and food. Our drinks were brought out in a timely manner. About 10 minutes later, a second waitress came to take our order again. We told her that we already ordered. We waited quite awhile and we still didn't have our food, so we asked about it. We were told only half of our food was ready and they were waiting on the rest. Instead of bringing out what was ready, they let that food sit. Ten or fifteen minutes later they started to bring some of the food out. One of us ordered Chicken Marsala, it was only lukewarm. He kept it. I ordered Ground Beef Nachos that upon inspection looked like they sat for awhile and were no longer warm. The cheese was hard and I couldn't pull them apart. I asked for a manager who said he'd personally remake it. Meanwhile someone needed ketchup. She had to ask for it numerous times, and was almost done eating by the time she got it. Another one of us ordered salmon that came with mashed potatoes. The potatoes were cold. Those had to be remade. By the time she got her potatoes, I still hadn't gotten my nachos. My friend who also ordered nachos got hers, they weren't much better than mine, but the wait for food was so long, she kept them. Her husband had to ask three times for a soda refill, and when my nachos were delivered he received three sodas, by three different waitresses. I'm not sure what the issue was. They seemed to have plenty of wait staff. But no one seemed to know where they should be. The food was very good, and my nachos were great once they were fresh. The manager was apologetic, but we weren't offered a discount or any type of coupon. He just told us he was in over his head. I think a small discount on the bill, or a coupon for an appetizer next time would have softened the blow of the bad service we got. The restaurant and ambiance there is incredible. I would like to try it again sometime, but with the way prices are these days, I don't know if we'll...

My recent visit changed my positive opinion about this place to a VERY disappointing and negative one to say the least. From the moment we walked in the door the 'hostess' never acknowledged us while she poured water cups to 'help' the waitstaff. It is only when we started walking into the dining room to seat ourselves is when she loudly pronounced she will be right with us. From that point on everything else was downhill as well. We waited for an uncomfortable 10 minutes to just recieve one of those water cups from the rude hostess that stomped around shaking the whole room like Clydesdale horse on the wood flooring. Obviously they were overwhelmed, possibly understaffed, I get it, I was willing to be more than patient until it was one thing right after the other. I ordered soup before my meal, never recieved it. My main meal came, I must say it was still good. Final straw however was the decrepancy in their pricing. I'm not one to penny pinch at all but its definitely the principle of the matter. On the bill, the wine i ordered reflected $3.00 more than what was stated on the menu. When I brought it to the waitress' attention she said i'll be right back. As I waited for her return, I noticed the hostess and the owner/manager Amy, going out of their way just to walk past me give me a dirty look. How extremely rude and unprofessional. When I confirmed with the waitress that one of those women was the owner, she threw her head back, sighed, rolled her eyes, and said unfortunately. I never knew this place conducted business this way, but definitely won't ever be back again and will for sure spread the...