Went to skippy’s on Sunday. I should note that I’ve been to skippy’s multiply times before. I ordered a burger and chips as did my friend. Both our burgers were severely over cooked. The chips were also overdone. I ordered an egg on my burger over easy and it was completely cooked with no running yolk. The meat was extremely dry and even crusty on the edges.
The owners son was working behind the bar and asked us how everything was. I politely stated that my burger was way over cooked. My friend then said the same. Bartender said I’m sorry and also said he would check the temp tape it should be 145 degrees. He went back to the kitchen and after he came back out never mentioned the temp tape. I should note there was another gentleman st the bar who was a regular there and he also said his burger was overcooked.
I had eaten over half of my burger and the owners son asked me if I wanted a fresh burger. I said no thank you. He could have and should have offered to buy us a beer at the very least. Unfortunately we will never go back to...
Read moreWe visited Skippy's on a Saturday and were treated with horrible customer service and professionalism. We were told that they were unwilling to separate bills for 3 families with zero explanation or rationale. One of our kids had plastic cleats on and we were told to that they were not allowed and needed to find other foot wear immediately. We asked if sock were ok and multiple staff seemed eager show their disappointment. It seems that they did not have any options to help with the situation, but just said no. For example, "Sorry we will only do one bill, but you can have separate payments." Or, "sorry we do not allow plastic cleats because they can cause uses with the floors, therefore, we would like it if you would change shoes or an alternative might be dining outside." How hard is to have options when in the customer service industry? We were quickly unhappy from the beginning and decided to leave. However, the waitress had to throw in, "so this is how it's going to be?" None of us said a word and...
Read moreLet me first say I reached out to the restaurant (Skippy’s-Thiensville, WI) regarding our experience. No response to date. The Friday evening (6/17/23) I, my wife and two other couples had dinner at hour restaurant. This was our first visit. Once our order was taken the table service was ok. My "meal" was the grilled traditional cod with frys. After a lifetime of WI fish fry's around WI I can honestly say this was the worst fish meal I have ever had. The fish portion was not sufficient to feed a child. When my plate was delivered the extra small portion of fish was hard to see under the frys. The fish was lightly battered and overly salted, comments shared with those we were with.
The frys were so hard I could not bite/chew them. Don't know if the frys were old or overcooked.. I and I believe my dinner friends did not want to make a scene in front of others. Our table comments echoed each other as the meal went on. It should also be noted that the waitress never came back to ask about how our "first...
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