Classic Pizza — Restaurant in Tiverton

Worst experience I have ever had in a restaurant in my whole life. I was about to literally call the police and still feel I should have reported my experience. I was on a tight budget wanting to get pizza for my family and so I called ahead of time to confirm pricing. There was a website attached to their Google listing. How am I supposed to know it was not legit and the prices were wrong? I called and asked the price. When I went in, the price was different. I politely asked but the young woman at the front was so rude to me. For absolutely no reason. She looked at me rudely and when I asked questions explaining I had called, she cut me right off. As a business owner myself and someone one who has worked in customer service for 20 years it was hard for me to be so disrespected. I asked her not to cut me off which sparked the owner to pop around the corner. I thought she would have been concerned for her paying customer and my experience/how I was being treated but she started swearing and flipping out at me. This is all while I am holding the hand of my 4year old daughter. They had the audacity to try and blame me about the situation with her yelling at me not to treat a 16 yr old that way. No matter how old anyone is, if they are performing a customer service role, especially the first person a customer would see, they should be respectful. I was polite for every question I asked and did not deserve that, my daughter did not deserve that. I felt if I was alone and there were no other guests in the restaurant they all would have jumped me. It was that threatening. The only kind and courteous person was the owner's mother. Thank you, ma'am. Please beware of your safety if you take the chance to order at Classic Pizza!!! They should be closed down and I would give negative stars...

I have never had a bad experience with this place until today I ordered food last night called back last night but they were super busy … so I called today about my wrap that I ordered cucumbers on and the person I spoke to debated with me that they were cucumbers when they are very clearly pickles she was extremely rude said I could bring it in I said they could come pick it up then hung up so I called back to speak with a manager or the owner turns out the person who gave the rude customer service was the owner or at least she claimed to be the owner weather or not she really was who knows but last night was my last time ordering from any place who’s owner lacks good customer service literally the rudest experience I’ve ever had from this place. All I’m going to say is if you order a wrap with cucumbers and they taste like a sour pickle she’s going to debate you up and down that it’s cucumbers and that she...

First time ordering from Classic and most likely last despite it being the closest option for me. First off, when you walk in they have a sign up that says “please be patient, we are training new staff”. There was like 10ppl in the kitchen… Totally okay with that. Wait time 10mins longer, also okay with that…. Paid for my order then ran next door to CVS. Got back, was asked what my order was again and I said a large pizza and 7ct order of wings. I was handed a pizza and a bag of wings… didn’t think much of it and left. Got home and was given a large cheese pizza (ordered something totally different) and 5 boneless wings.. I called and let them know and instead of owning up to their error I was told I paid for the wrong order and just grabbed a pizza box and walked off…. Which is completely inaccurate. Long story short, save yourself the frustration. Poor poor...