Starbucks — Restaurant in Toledo

Absolutely hooorrrrible service with some of the new employees, if you already don’t know what your doing you shouldn’t be rude to the customer when we are being patient with you , 35 minutes to make a vanilla bean, add exspreso, and Carmel crunch, first one she hands me was the wrong size , tried to tell me that’s what I ordered, no mam, I repeated exactly how I said it because I asked for a large I didn’t use the name bc I am honestly unsure of the size names everytime , she re did it and not only does it taste horrible like old stale coffee, but she didn’t add crunch coat WHICH I PAID FOR. So her response was to take and sprinkle a TINY bit on top and say HERE, like it was my issue she made it wrong twice. I SPENT 35 minutes waiting for the wrong drink , nasty attitudes , AND for it to taste bad, get this all the time only drink I get so I know what it should be like . Will be driving to the one in Michigan Kroger...

so a year ago I left a review and it was 5 stars. When the old manager Nick was here things were always great service and drinks tasted amazing. The last 5 months of so have been horrible. unfriendly staff and they do not make the drinks correctly. if you pay for 3 shots of expresso you get 1. I have been drinking the same drink for years and now it's a waste of money because it's just nasty and staff gets upset if you ask them to make...

Stopped in today to see about grabbing some cookies and cake pops for the girls. They were sold out which was bummer for me but my daughter asked the nice lady if she could get a pup a Chino for our new puppy. I've never heard of such a thing but she made one and gave to my daughter. I went to pay and she said no charge. That awesome, my daughter was so...