Randy's Up The River — Restaurant in Town of Allegany

We ordered take out from Randy's Up the River last night. On the phone we were told 20-25 minutes, so we decided to just go and wait at the establishment. 45 minutes later, one of the bartenders came out telling us our food was done, but they ran out of salt potatoes to go with my 1/2 barbeque chicken dinner, so she gave me a choice of potato. Ten minutes later our food finally came out. While the bartender was ringing us up, we decided to check our food and make sure it was right. My dinner was missing two sides. When the bartender came back I was polite about letting her know my dinner was incomplete and she told me they only do rolls and butter on Thurs- Saturdays. Like what? What about my beans? I asked her why I was paying full price for the same meal on the menu, but it was missing two sides. She started getting a little attitude with me and told me she would see if they could grab me a piece of bread, and she sped off towards the kitchen. Quite some time later, she came back with the tiniest roll and a little container of macaroni salad, which she said they were supposed to be giving that out with the meal instead of the other sides. UPDATE YOUR MENU IF YOU DON'T HAVE THINGS AVAILABLE, OR IF THEY ARE ONLY AVAILABLE ON CERTAIN DAYS. OR AT LEAST TELL CUSTOMERS OVER THE PHONE WHEN THEY ARE ORDERING. ALSO, DON'T TELL CUSTOMERS AN ESTIMATED TIME AND THEN TAKE TWICE AS LONG. Say "we are a bit busy right now, it could even take up to an hour," or something along those lines. My boyfriend said his steak sub was the worst he's ever had. The bun wasn't toasted, the steak was overcooked, there was hardly any dressing on it, and some of the potato chips were undercooked. Poor service, poor food, way overpriced for what you get. Will not...

Oh YEA ! Totally SATISFIED. With we find fault - complain - NEVER happy American's...RANDY'S - ALLEGANY, NY is quite the opposite.... Our choice was made real easy on a one-night vacay to OLEAN, NY. We called 4 (four) recommended taverns and hands down the WINNER - RANDY'S. WHY ??? BRANDY (with a "Y")..."BRANDY" and NOT the beverage, "BRANDY": inviting - cordial - pleasant - "WELCOMING" - personable - and CARING !!! "BRANDY" not only answered the phone but she bartended and she sure did "tend the bar" and ALL of its patrons...NEVER once a frown but a smile and ALWAYS a "Thank YOU" to whomever she was serving !! The beer cold - clean - fresh...the food: our "beef on weck" , wings, AND fries hot and delicious!! The owner, "RANDY" himself even came out to thank us for our nearly one hundred mile get-a-way AND appreciated our business....Now, that IS different!! But the "stealer of the show" was hands down "BRANDY". RANDY'S ... a real ALL-AMERICAN TAVERN with "real" people - patrons - and "WORKERS" !!....and I /we did NOT get paid to write / say this !! Steve and Barbara B....

I've been going to this establishment since 1975, first owned by a guy named Terry, then later bought by pony tail Randy (I don't even know his last name )...and let me tell you something, I defy you to find better food especially at the price..It is downright killer good food..Every day there are food specials that are insanely good...Chicken Casa-dias (don't know how to spell the Mexican word, sorry) are to die for...Wednesday is Taco Wednesday which should be Taco Tuesday, but regardless these soft she'll Tacos have to weigh a pound and are incredible ..Eat two and you are stuffed...Randy's has a Steak night special that is the bomb and hugely great....Drinks are very affordable with brand names at $2.00 a bottle like Miller...Food is so good there if I lived closer, I would eat there 7 nights a week....Try this place if you're in the neighborhood. .Friendly staff and customers .....but caution...All...