Subway — Restaurant in Town of Allegany

Went through drive through and got 2 subs. One was correct. The other was supposed to be a club with cheese, lettuce, onion, mayo, oil & vinegar, salt & pepper and parm cheese. All items were checked off on the order screen. Got home to meat, mayo, & tomatoes only. No cheese no other veggies. On a stale roll btw. I called (not sure why I bothered). I was told that no items were selected and if I wanted, I could bring it all the way back down and have the veggies added. Items were definitely selected - except the tomatoes that they put on it. I don’t eat tomatoes and would not have selected them. So I paid $9 for a 6 inch stale roll with gobs of mayo and 3 slices of meat…. And tomatoes that I think are disgusting. Either someone there screwed up or their order screen...

A few weeks ago I went in to the subway with my partner. The sub was made so delicious the bread was fresh all great veggies and the cookies were incredibly soft which was an amazing surprise. The only thing that was really off-putting was while my partner and I were sitting to eat and chat someone from the back came around the corner and told us to quiet down and mean mugged us. We were talking in a normal volume so we were confused. Before we could even say anything the manager stepped in and said something to her then apologized profusely. The manager is really nice.

We came back yesterday and again amazing food and great customer service we did not see her there so we had a pleasant dining experience.

Highly recommend...

Stay out of this subway, The manager/heavyset girl and I think her name was Alicia is always very rude and not business oriented, she constantly has issues with any extra vegetables you want on your sub , do you want a little extra onions , forget it, she'll give you a hard time if you want a little extra green pepper , forget it she'll give you a hard time , stay out of all the subways they own in the Olean area , she floats amongst the stores and everyone complains about her , I told all my kids and wife to never go back and they graciously agreed , I'll take our 3,000 a year that we spend at Subway and spend it at another restaurant that appreciates our...