ELMO'S RESTAURANT AND SPORTS BAR — Restaurant in Town of Amherst

One thing im going to do is give a business its spotlight when warranted in this case I have to keep it real. Went to order a extra crispy 10-piece wing during my lunch break. I was recommended by a coworker because of the “good wings”. Instead I had a horrible experience. As a black man i felt extremely uncomfortable. First when i walked in i stood there looking around for a good 30-45 seconds while the lady worker or whomever sat and talked to other customers without even acknowledging me . Finally she came and told me to sit at the bar. I paid $17 for 10 wings and when she finally brings them out they were NOT extra crispy and when i brought this to her attention she persistently tells me to “touch the wings and see” and i politely told her “ i hear what you are saying but i can look at them and tell they arent” She finally said “well its going to take another 20 minutes for us to drop them back down” Now clearly im on break so my time was limited. Everyone in the bar immediately started staring and it got quiet when we were going back and forth. Then i finally just said “ its okay i dont want to cause any trouble ect” Then as im paying and leaving I hear a customer whisper skmeting and they started laughing. I guess this establishment isnt used to people of color. Very bad experience. I paid $17 for some wings that were huge, not crispy and just overall nit what i asked for or expected. Will NEVER be coming back.

UPDATE RESPONSE: You can say whatever you want. Check the cameras and you can see everything i said 100% true. I have no reason to accuse an establishment i've never been to before of being completely unprofessional. Don't worry you wont see me again so you can take it how you want. I left my HONEST review for the next patron that may look like myself along with the quality of...

EDIT 3/5/24 Been a few more time since my recent review and the wings have been absolute 🔥 lately. The last 5 times I've been were right on par with some of the best wings around town. Sauces are spot on, big fan of the hot-cajun and bbq-cajun. Service has been exceptional as well. Boosting up to a 5 star now since the last 5+ times I've been have all been perfect

Been to this place twice now since Ive been told best wings in WNY. My first time was a major letdown, I did the Double Dip with Cajun and Honey Mustard, the wings were so overcooked that all I tasted was other leftover food from the char marks. I wanted to give them another try because I always feel like these types of bars have mediocre food during the days and then they step up at night when the rush comes in so I went in again on a wknd night and ordered the Cajun-Medium Double Dipped. Once again, I ran into 3-4 of the wings extremely overcooked but the other ones were 100% spot-on, flavor was killer and the chicken was on point. Only if I could get a full order of decently cooked wings then my review would be higher. Also docking a bit of a point because I was told their top shelf whiskey was Seagrams 7... I mean, I get its a local bar but really?

Positives were that the bartenders were all super friendly and were flying around the bar. There was a large wait for bigger groups to get tables but that is expected on a Friday night in a smaller location like this. Parking lot was a zoo with people trying to find spots. Ample televisions on to watch the game and overall seems like a fun local spot.

All in all, Id recommend stopping in if you are in the area. Its a good group of people but the Wings just haven't left their mark on me (yet). Im hoping that changes...

You're alone in a shack in the middle of the woods. Outside is a hellish landscape--nuclear winter some call it, the ones that are left. Each day is a struggle. It's cold. It's tough to find food. It's tough to find heat. Tough to find a voice to talk to. This is life and there's no way to flee it.

Some think back to days long gone to escape the torture that has become everyday life. Some think of family. Some think of childhood summers where your only care was finding a swimming hole with friends and spending the nights laughing about the trouble you got into. But not you. You're different. Because YOU ate at Elmo's.

Your escape is the day your tongue tasted the wings of angels, and those angel wings were dipped in heavenly sauce, cooked to crispy perfection, and served to you in a manner befitting your hunger. You long to return to Elmos again and taste what humanity was capable of, what it could be, and what it had always been. You call out into the night: Elmo's! Elmo's! Elmo's!

Some call you mad, but you're the only human left with any capacity to think. You're the only one left that remembers true life. True happiness. True humanity. True wings.

You will always...