Nina's Custard — Restaurant in Town of Amherst

This restaurant has amazing old fashioned type food that brings you back in time. They also have old fashioned values with customer service of years gone past. I had ordered a hamburger and french fries to go for my grandson to eat when I dropped him home. When I dropped him home, he set his food down and went into another room and when he had returned the dog had grabbed his food. My grandson called me in tears. I called Nina's and told him what happened and placed another order. When I arrived to pick it up and went to pay for it, they said that my order of the hamburger and fries was free. I was so touched by their generosity and compassion for our dilemma. The food is 5+ stars, the place is always sparkling clean and the service is amazing. Thank you Nina's for your outstanding restaurant and great staff! I wish there were 10 stars to give you! This is the kind of product and service our country was built upon! Presidential candidates...

Owner has no people skills and seems as if she’s mad at the world. Berating the employee who was very kind to us, Ava to charge us 82 cents extra for hard ice cream. We’ve been coming here for years. It’s not the money, it’s just the way she treats people. We won’t be back for awhile, and we will be sure to tell people in our neighborhood in Williamsville about our experience. UPDATE! The owner 💯 lied in her response to me….. The owner said the girl was in “training” when in fact she has been there for a year. I know quite a lot of people who say the same thing…..the owner is a mean, miserable person who treats employers terribly. What a shame she keeps lying and believing her own lies!! There’s plenty of other ice cream places out there with owners who truly care about their team and customers. I’ll give them...

Well I am 50 years old and Obviously I have been to Plenty of ice cream places! Heck I even worked at one in the past , SO THATS WHY I WAS SHOCKED TO SEE WHAT I PAID 12 bucks for!! It look like a kids cup , You couldn’t make the scoops bigger mean if somebody’s paying six dollars for it do you really think they should have two spoonfuls of ice cream in a container let alone you charged me for whip cream they had a dabble in it Dairy Queen people gives you way more for way less I think you need to have a nice little group meeting with your teammates because I am I will never go there again and I’m a hairdresser so my mouth is huge I’m gonna tell everybody what a rip off you are I’m so Upset heck I work hard for my money and I wanted to surprise my husband but I sure didn’t think I was gonna have...