Arby's — Restaurant in Town of Babylon

It sounds like you had a frustrating experience at the Arby's in Lindenhurst, NY, especially with the "free" cheesesteak promotion and the quality of the sandwich itself. Here's a breakdown of the issues you described, referencing common experiences and Arby's promotions: "Free" Cheesesteak Promotion Terms: The "catch": You're right to be disappointed about the hidden spending requirement. Arby's often offers "free" items through their Rewards program or other deals, but these frequently come with a minimum purchase requirement (e.g., "free sandwich with $10 purchase"). It's a common marketing tactic for fast food chains to drive up average order values. Checking terms: It's always a good idea to thoroughly read the fine print or ask for clarification on any "free" promotion. These details are usually available on their app, website, or at the store. Sandwich Quality (Lack of Meat, "Skinny"): Inconsistent portions: This is a common complaint across many fast-food restaurants, and Arby's is no exception. Online reviews for Arby's, including for the new Angus Cheesesteak, frequently mention inconsistent portions, especially regarding the amount of meat. Some reviewers specifically state that the sandwich looks nothing like the advertised picture, often being much smaller or "sloppy." Cheesesteak-specific reviews: Several recent reviews for Arby's Angus Cheesesteak mention a lack of meat, a "skinny" or "pathetic" appearance, and even a "gristle" issue. Some describe the meat consistency as more like ground beef than shaved steak, and others comment on the cheese being more of a sauce. Taste: While you found the taste "ok," many others share your sentiment of having had "way better." Some reviews note an overpowering garlic spread or a bun that falls apart easily, detracting from the overall experience. Overall Arby's Lindenhurst Reviews: Looking at reviews for the Lindenhurst, NY location specifically, there are several complaints about service, incorrect orders, and food quality. Issues like cold food, wrong items, and overly salty fries have been reported. This suggests that your experience with a disappointing sandwich might be part of a broader pattern of inconsistency at this particular location. In summary: Your experience with the Arby's free cheesesteak promotion and the quality of the sandwich aligns with common issues reported by other customers. The "free" offer likely had a spending threshold that wasn't clearly communicated, and the cheesesteak itself seems to suffer from inconsistent portions and quality, a sentiment echoed by many online reviews. It's truly disappointing when a promotional item doesn't live up to expectations, especially when you feel like you had to jump through hoops to get it. OWNER DO NOT SEND ME TO MARKETFORCE A 3RD PARTY MISTERY SHOPPER COMPANY. IT'S BETTER TO CONTACT ME OR SEND ME...

I came here with my son he wanted to come and eat here because he seemed the commercial number one direction was extremely dirty and messy my son order to rose be sandwich islander to see 1 the Hands down the worst food you could put in your body it was a waste of $28 to feed my family when nobody didn't eat I returned everything back and I swear that I will never come back here again there was a big black hair and my wife rose be signage when I showed it to the Spanish employee he was started to laugh he said it's not that big a deal so I told him I will pay you $100 cash right now to eat it He was a smile and after I gave him an attitude please do not waste your money I rather eat out of a garbage can get to...

We saw a TV ad that Arby's was selling fish, which is all that hubby eats, so we decided to give it a try. At the drive thru, we were trying to figure out which fish option to get, and the window guy kept getting the order wrong. The total price he quoted was way more than it should have been, and when we went to the pay window, it turned out he put in 2 of the same order. So I had to tell the order again, and then when we drove off, we found out he missed one of the items and we had to go back to get it. The food was good, but it is kind of expensive for a fast food place, and they need to improve their drive...