Great China — Restaurant in Town of Babylon

The woman at the front counter is consistently rude and unprofessional. I ordered crab sticks and asked for BBQ sauce, she gave me an attitude and said it was extra, which is fine. I told her I’d gladly pay for it, as price wasn’t the issue, but the attitude was unnecessary.

When I got home and bit into my crab sticks, I noticed a huge piece of plastic inside the food, wrapped around the crab meat. I brought it back and politely asked for a fresh order. The same woman who handles money, takes phone orders, and works the front walked straight to the fridge and grabbed the crab sticks with her bare hands, no gloves, no handwashing. I calmly explained that was unsanitary and asked if someone with clean hands or gloves could handle my food. Instead of addressing the concern, she got upset and threw my money at me.

Completely unacceptable behavior and poor hygiene practices. I will not be returning! As a paying customer, I expect basic respect and proper food handling. You shouldn’t have to question cleanliness or be mistreated just for speaking up. I won’t be returning, and I wouldn’t recommend anyone else...

I Will Never Return to This Restaurant. A Complete Disregard for Community and Courtesy. As a local teacher celebrating my students' achievements, I opted to place a large Chinese food order from this restaurant. Understanding beforehand that they did not accept card payments, I went to a bank to withdraw cash, which delayed my pickup time. During this period, I received a call from a staff member who, rather than inquire about the delay, chose to rebuke me for my tardiness. Despite my attempt to explain the situation, she abruptly hung up the phone. Upon arrival, I confirmed that she was the person I had spoken with, and I expressed to the manager that such behavior was unprofessional and disrespectful. Their response was equally disappointing; they offered no apology nor did they acknowledge the rudeness of their actions. Given this experience, I am compelled to say that I will not patronize this establishment again. Their lack of professionalism and respect for customers, particularly those from their own community, is...

WORST MANNERS EVER FROM A BUSINESS!!!! THE WOMAN WHO ANSWERED THE PHONE WAS VERY RUDE AND I LET IT SLIDE BUT AS OUR CONVERSATION PROGRESSED SO DID HER UNPROFESSIONALISM!!!!! I SAID NICELY....STILL TRYING TO REMEMBER TWO WRONGS DONT MAKE A RIGHT AT THIS POINT AND THEY DEALING WITH MY FOOD.... MISS DO YOU REALIZE YOUR BEING VERY RUDE TO ME (THE POTENTIAL CUSTOMER ) AND SHE PROCEEDS TO HANG THE PHONE UP ONE ME (SMFH). SO NOW I CALL BACK AND APPARENTLY THEY DO HAVE CALLER ID EVEN THOUGH SHE ASKED FOR MY INFORMATION BEFORE HANGING UP AND CONTINUING HER RUDENESS, AND NO ANSWER. THE WORST PART IS THAT I AM ACTUALLY A RETURNING CUSTOMER... MEANING I'VE BEEN THERE A FEW TIMES AND NEVER HAD THIS EXPERIENCE, HOWEVER SINCE I DRIVE I NEVER PAID ATTENTION TO WHETHER OR NOT THEY DELIVERED,.needless to say they just lost one customer and I hope everyone who reads this review will help send the message never bite the hand that feeds you because without us (customers)it's no them (business...