Massapequa Center Rehabilitation & Nursing — Local services in Town of Babylon

UPDATE BELOW: Its a 2hr drive to visit my 91 yr old wheelchair bound aunt who suffers from dementia so I dont visit as much as I would like to,but I've been there about 8-10 times before covid hit.On 2 occasions I found an aid hiding in my aunt's room with the door shut watching TV while my aunt was sleeping.The aids just had a guilty smile and quickly.This is especially appalling,I could only find an aid 2x's to help take my aunt to the bathroom,the other times none were around and my aunt had to soil herself which see did not want to do even though she has dementia she still does not feel comfortable having to resort to that.I did not report the 2 aids hiding for fear of retaliation against her when I am not there, but i did respond to text messages sent to me from the facility asking how did I find everything at the facility.I told them very rarely is an aid available.They responded saying they try to give every patient as much attention as possible but sometimes they might be busy helping another patient.I am still not satisfied with lack of aids on the floor.As far as other things, the facility seems to be clean and the food is of good quality and tasty. But every time I was there I had to encourage and help feed my aunt because she didn't eat the food on her own.I'm afraid to think how much she eats daily and hope,but doubt anyone helps her.I've seen in the dining rooms aids just sitting watch the communal TV while about 20-30 patients just sit there with no one helping them and or making sure they eat. The patients who are able to feed themselves eat on their own with no problems, I've seen many patients just sitting there with a full plate of food in front of them. This is about the 4th facility my aunt has been in the last 10 years.In all the others she was coherent and did not have dementia so she could speak up for herself. But here you just have to hope and pray she is taken care of when family is not around. In conclusion if your loved one still has the capacity to speak up and make sure the aids help them when needed,then I guess it could be a suitable place.If they have dementia I dont know if you would want to place them there considering the problems I described. I do not the power of attorney to change anything. UPDATE: I now have time for an update about my now 93 yr old aunt (I work 7 days a week). Last year we got a call at about 10pm,my wheelchair bound aunt fell out of bed and is in the hospital unconscious with bleeding on her brain.My cousin visited and took pictures of my aunt lying in bed.I swear to God almost her whole face was black and blue.It looked like a truck hit her.I couldn't even look at the picture it was so upsetting to see. To this day I personally can't understand how falling about20 inches off her bed could do that to her.The nursing home said it is a NYS law that they can't leave the side rail up overnight,incase the patient needs to go to the bathroom.My aunt couldn't even stand,how was she going to leave the bed to go to the bathroom?(That's another thing.She use to walk with a walker when she 1st arrived there but they never had her walk daily for exercise and she became too weak to walk on her own anymore.Almost everyone there is in a wheelchair.) The doctors stop the bleeding in her brain and 2 days later she came to and knew her name,but was very groggy.They also found out she had covid.She never became conscious after that. The hospital sent her back to the nursing after i think 3 or 4 days there.The nursing home was then used as a hospice and 2 or 3 days later she passed away. My advice to anyone with a loved one is to check up on them often by phone or visit,ask them questions about their day if they received the treatment or care they need or what did they do that day,if they ate their meals.Talk to the administrators/directors with any concern you have.If your loved one has some form of dementia as in my aunts case,it will be very difficult to find the answers to your questions.Talk to other patients,get some answers to your questions.It's a...

My father in law was at this facility for 30+ days. He came in for P/T / O/T after a fall. He was very happy there. The staff loved him. He loved the food. The facility was so clean you could eat off the floor. It was new ( as they are renovating the entire facility) beautiful. The nursing aides were wonderful. “Elsie” stood out because she goes above and beyond for the patients. She is so kind and caring. She took such good care of my father in law. I would give her 4 stars. I would often see her walking patients around the hallways just for the heck of it.

The facility is understaffed. The nursing staff was very disappointing. We felt that they were very stand- offish and too busy to address our families questions and concerns regarding our father health and medical issues. Things that were supposed to be done where not unless we as a family we’re on top of the situation making sure they were done. We asked for test results several time a day for several days and never got any answers. During the night my father in law received emergency medical treatment and the staff never called any of us to inform us of what was going on. He asked for them to call 911 and they told him that they could not call and would address the emergency themselves. We were never notified of this situation at all. Only when my father in law told us were we made aware of it. And when my mother in law and I questioned the nursing staff about it to get more information they had a very bad attitude with us. After 2 days of my father in law progressively feeling worse and not better, I asked to speak to the house doctor. He was arrogant and rude to me, taking my phone out of my hand speaking to my father in laws dr with an attitude and then handing me back the phone and walking away without ever addressing our concerns. Later that day we, as a family made the decision to bring my father in law to the hospital. We asked the nursing station to please call 911 for ambulance. Over 2 hours later they called. My father in law was in critical condition and they just did not seem to care.

I am writing this review from my fathers hospital room in ICU as he lays here fighting for his life now. We can not stop thinking that if we did leave his bedside that day what would have happened. Bc with us there they did not take his condition seriously. They basically ignored us.

If I could have given this review with zero stars I would have. Nursing aides, O/T and P/T cleanliness and food deserve 3-4 stars But the medical care of nursing and doctors deserves no more than a...

I about have enough of this place. I was so heartbroken I could not even sleep last night, just knowing my mom was hungry, thirsty, and so uncomfortable in a little shared room @ this facility (Massapequa Nursing & Rehab Center in Amityville.) She is not receiving the decent care, nor the assistance she so needs while staying there. My MOMMY (the Queen of my heart) has been in this facility about three weeks now, from the beginning she was neglected, she would go the whole day with severe pain without getting pain management therapy from her care team, completely unacceptable. She would request assistance from the care staff; something as simple as a fresh cup of water, or help to go to the bathroom, it would either take them ages to get back to her, or they would not show up at all until the next shift take over. Or, she would get the famous line, “let me inform your assigned caregiver that you would like some assistance”. How inconsiderate, we all know when Mother Nature calls, we have to answer, right? When you have to go, you have to go, especially when your sphincters are matured, holding it in for an extended period of time is lacking. How humiliating. It takes a lot for me to reach the anger level that I have experienced last night. But imagine your mom telling you she is so hungry and thirsty that she can not even fall asleep, while she is admitted to a facility to stay safe, be taking care of, and rehabilitate after a medical procedure. That was heart wrenching to me. The worst though is that, my sister who is a very...very busy person took it upon herself to bring over a meal and some clean clothes for mommy since 2:30pm, it was around 11:30 pm when mommy has informed me she didn’t receive her meal nor her fresh laundry. I am not blaming a particular person, nor the whole center. I believe in my heart, they are some very caring, compassionate, and responsible workers at the facility. To them, a big thank you for all that you do to care for all the residents, but the ones who have no business taking care of human beings during their most vulnerable time, I will pray for you and I hope you will find your calling because it’s definitely not caring for sick...