McDonald's — Restaurant in Town of Babylon

This McDonald’s location is conveniently located on sunrise. I had been there a few times, for a few different experiences so I will try to compare my recent visit to other ones. 1) The drive thru lane is poorly place, in my opinion, because it is often hard for you to enter the parking lot from Sunrise Hwy if the lane is busy. If you are park on the space facing Sunrise during busy hours, then forget about it. My last experience was ok though because it wasn’t too busy. 2) I do Uber; I went inside the building to pick up an order once and the experience was less than stellar. Waited there for nearly half an hour; the place was so backed up that they could not serve people who came in for any type of pick up promptly. You had to stay there for sometimes especially if you came after your order was ready (but after your name was called), believe it or not. The main frustrating bit was that the food was ready and placed on the other side, on the counter parallel to the pick up counter but the 3 pm rush was so bad that they did care enough to get to me, waiting. I digress because the recent experience via curbside was great. 3) They do give take-out people unrequested condiments and napkins (which I liked) based on last experience but the straw was missing for my drink and food temperature was not impressive. Previous experiences were kinda similar but some of the extra items that I got or did not get were reversed and products deliverability...

Often the fries or nuggets are disappointing but the sandwiches are usually fine. You really have to order fries and nuggets during their busy hours to not get stale or soggy fries/nuggets. Over the many years I've gone here I've been met with some very rude or subpar service. There are two occasions that come to mind that i will never forget. Once they gave me an order of unsalted fried and a packet of salt upon ordering fries and another time when i was still a high schooler they closed the diner 40 minutes early and when i had moved to the drive thru line to order a drink as i wasn't old enough to drive yet, the person at the drive thru register asked the car in front of me to back up to scare me away. Although i doubt they still work there I'll never forget how this restaurant treated me personally. Besides that the restaurant and restroom are very clean and the restaurant is always at a comfortable...

I've veen coming here for the past 2 years. Usually no issues!! Lately I feel like the employees are too agressive. Today was the last time I went there. After ordering through drive thru I went to the window to pay and get my order and I see a girl trying to put a lid on my drink but it ends up falling in. She dips her fingers in the drink to get the lid, throws the lid out and gets a new one to put on my drink. I tap on her window and tell her that I am not taking that drink after her fingers were in it!!!!! She takes off her mask comes close to my car and tells me you're gonna have to wait a while and slams the window shut. I left and went to the other location on montauk and got my food with no issues. Better customer service and definitely no fingers in my drink!!Can you imagine what they do to our...