I used to LOVE this place and I am not a burger guy once in a while. It seem that the past year the entire franchise has gone down hill. The fries haven't changed (u can't get half n half anymore) but the burgers have really gone down hill ! It is something different each time so I can't even tell ya how to fix it. Either the patties are dry and grainy or lite mayo and ketchup means nothing on the bun, the bacon is burnt onions or mushrooms has a slight sour taste. There is always 1 thing wrong with my burger. About 70%of the time they are dry. If you order and wait you can see th 20 yr old kid pressing all the juice from the burger ("cause it sounds cool") . It is aa arwan wide problem as well. If you only do 5 things( burger,fries, shakes dogs and grilled cheese) they all need to be done well and if the top thing is burgers you need to do them better...
Read moreGrabbed a late dinner here after a long journey from West Virginia. Needed something to eat before shut eye at the Comfort Inn that is less than 5 minutes away. Staff was very friendly and had a great sense of humor. Food was delicious as always, seriously, best burgers and fries for fast food. Husband enjoyed his peanuts during our brief wait for the food to cook. The coke machines are the best available with ultimate choices to pick from. The person cleaning was doing an excellent job, very polite and the place was spotless. No rudeness for showing up close to close either, we took our food to go. Between Sonic, Taco Bell stomach issues and Five Guys, I think the choice is obvious. Nothing beats Five Guys for...
Read moreThe burger has changed since the last time I was at this chain. I got a bacon burger and the two patties were paper thin . I don't believe that the two burgers were as big as the single burger I remember getting. The burger, fries and drink was definitely not worth 20 dollars. I know minimum wage went up a couple of bucks, but to charge an extra 6 or seven dollars for the same thing that I used to get 4 months ago is absurd. Five guys burger is as thin as Wendy's or McDonald's. There are several burger restaurants in the capital district that still serve a decent sized burger. Sure their prices have went up some as well, but at least you still get a...
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