2023 update.
Something has changed in this location. Weâve placed a few orders and the accuracy and quality of food has improved. The biggest impact is accuracy since we are vegetarians and the most common error in the past has been serving us meat when we ordered beans. Kudos on the improvement!
WORST; TACO; BELL; EVER!
Poor customer service. Order is never correct. The quality of food preparation is beyond bad. A waste of $$.
Last ordered food from this location in August 2020. The order was 100% wrong. We ordered all veggie items and instead received meat items. After complaining and receiving no refund, we stopped eating at Taco Bell.
We gave it another try (May 2021) and they did not fail to disappoint. The order was almost correct but the food was a joke. There seems to be no quality control in terms of how the food is prepared. The potato soft tacos we ordered literally had 5 tiny pieces of potato, a pinch of lettuce, a few shreds of cheese and no sauce. The other items we ordered in no way resembled the items as displayed in their menu.
We picked up our on-line order at the drive-thru and were handed our bag without so much as an utterance from a disgruntled employee.
Itâs time to put this franchise out of its misery. It is a blemish on the...
   Read moreZero out of Five Stars!!!
This is the first and last time we order Taco Bell. My fiancée and I ordered online and when we got to the Glenmont location to pick it up, the drive-thru line was empty, the restaurant was empty (expect for a couple workers on the food line), and our order was the only one in the queue -- good sign, right? Not so fast....
Literally half of the order was correct. I ordered two chalupas but instead got two Doritos tacos; I also ordered a taco pizza with meat and instead got the veggie only version. It was too late, and we were too hungry to drive all the way back and wait for the workers to maybe get it right this time. So, I begrudgingly ate the food because I really had no other choice. And as a further slap in the face, everything was cold.
Now, I remember why I haven't eaten at any Taco Bell in over ten years. We will never order food from this location again, and probably never from this company again. Had I read this establishment's reviews before we ordered, we would have gone elsewhere. I urge anyone considering Glenmont Taco Bell to reconsider and go virtually anywhere else. Unless you're into paying for food that will undoubtedly be the wrong order and come to you cold, then this is the...
   Read moreI have eaten at many a Tacobell. From Buffalo, New York to Albany NY. Small town, NH to Ft. Lauderdale Florida - I have consumed tacos and Mexicanish food from Tacbell establishments.
I must declare my sincerest admiration to the staff and food from the Tacobell in Glenmont.
The man running the window was fast, efficient, and welcoming. He listened to our order carefully and stood on business.
Our order was exactly correct. We had a few substitutions (no sour cream for my items - sour cream is for the devil) and everything came as expected.
I also noticed the window gentleman ask the staff, âis everything in there?â whilst looking into our bag to confirm that our order was complete and ready to be served. Let me tell you, as someone who has had a botched order from EVERY OTHER Tacobell Iâve ever eaten at, this filled my heart with joy and gave me a rush of endorphins. Knowing a stranger cared about the quality and correctness of my order in 2024 made me feel like the one true king.
the food was good and served its purpose. Itâs Tacobell, itâs no fancy dinner like Olive Garden ;)
10/10 would come again.
10/10 would recommend anyone in the capital region looking for an affordable, reliable, great night out...
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