Wendy's — Restaurant in Town of Brookhaven

Here's a review of the Wendy's on Sunrise Highway in Patchogue, NY, based on my feedback: Excellent Experience at Wendy's on Sunrise Highway, Patchogue The Wendy's on Sunrise Highway in Patchogue, NY, consistently delivers a top-notch fast-food experience. From the moment you walk in, the customer service stands out. The staff are notably friendly, polite, and professional, creating a welcoming atmosphere that makes every visit a pleasure. Beyond the exceptional service, the food itself is awesome. Each order is prepared with care, resulting in meals that are great tasting, hot, and fresh. Whether you're craving a classic burger or a crispy chicken sandwich, you can expect quality and flavor. Adding to the positive experience, the restaurant is always clean and well-organized. This attention to detail contributes to a comfortable and enjoyable dining environment. Overall, this Wendy's location is highly recommended for its excellent service, delicious food, and...

Nothing fast about this fast food location. Went in for a salad and walked out exactly 23 minutes later with a salad and cold rubbery chicken on it. I should have known when there were 5 people waiting inside for their food to come out when I went up to order. I knew I should have just ordered from a real restaurant!

Not to mention soda was leaking everywhere and into the hall way near the bathroom. How about the large fry sitting on the pick up counter with no tray and no bag? Fries scattered all over the place. Very disgusting and comical at the same time.

As I was patiently waiting for my salad the customers that ordered before me were fired up! Ketchup dispenser was not working and tempers were flaring. As we all were waiting the sound of crickets in the building made it that much better. This “restaurant” has been there for a long time so I hope they CLEAN up their act. Now I know why I don’t...

Yesterday 11/1/20 at around 7:53PM I stopped by the wendys drive through to pick up some food. I ordered a #6 Spicy Chicken Sandwich Combo, 2 kids meals and a lemonade. I arrived home a short 6 minutes later. Eager to eat my sandwich as I had been starving, I take a bite of my sandwich and thought something felt off, texture wise, I ate the first bite.. then I take my sandwich apart, and to my disbelief the chicken was COMPLETELY RAW! Immediately I took a video of what I was looking at. I went back to the restaurant and asked the man at the drive thru window to take a look at what they had served me, and he refused and exclaimed “I can’t take that back”.. he then turns around and calls his manager? Who takes my wendys bag, takes the sandwich out and says “what the” they offered to replace my sandwich and file a claim which I did. How does this happen at a...