Dunkin' — Restaurant in Town of Camillus

Update 11/5/2023: There is a Starbucks going in right across the street!!! Yes!

Update: I utterly hate this location. Went there today 4/30/22 and "Kimberly y" gave a horrible interaction. She gave me half my order, then asked me what was in it, then I had to point out items missing some of which were still wrong after I left... All of that I could have probably gotten over, but the incompetents of not putting the lid on the entire way of HOT coffee, nor pushing the coffee into the foam holder all the way to secure it,.. coffee spilled on my seat, which could have very quickly been my lap. When I finally had enough and asked her "Are you F%^ing kidding me?" she walked off her station and told the manager to talk to me and then tried to back peddle her entire stupidity over something a robot could do better at. How hard is your job?? You push buttons, nuke food, run water through beans, pour in cup add lid (properly) and serve... Where is the mystery???????????

This place is the worst Dunkin' of the entire city. The food is always lukewarm at best, they never toast anything and the coffee taste like hot cardboard. I'm so tired of having to go to this place, but it's the closest one to me, but if I have to drive another 10 mins to a better location, I just...

Everytime I'm in this location I'm appalled by the lack of following the health code. I was in there earlier and there were not one but two employees at both had their hair in ponytails with their hair length down to their lower back or butt. I work in food so I know the health code is that all hair should be above the shoulders and with a hair restraints. After watching the other employees I noticed people were grabbing cleaning chemicals and then going into food prep areas. The store is absolutely ridiculous. I didn't have problems today but have had problems in the past with the rudeness of the employees. I worry they're understaffed because it seems like everytime I'm in there and it's busy everyone is at each other's throats.

Edited: I love when they mess up a order on the go. This required no part on their side of entering anything in the computer. But I guess I'll enjoy my sausage bagel when I clearly paid for bacon. And they even messed...

I went through the drive thru they messed up my frozen coffee so the lady ended up fixing it for me I thank her and I then start to drive home and as I take a bite into my bagel I realized it's the wrong cream cheese and it wasn't toasted as well after specifically stating so and made her read back my order.. I then drive back and go inside I see that they are busy and within the 5 minutes of me standing there with my sandwich waiting to speak with someone about it they managed to mess up 3 DIFFERENT ORDERS! I get y'all are busy but come on now, open your ears a little. That's how you loose regular customers.. I've always been a fan of you guys but the last few times going there it has been a mess and Everytime I complain all they have to say is I'm sorry about that. Sad to say you have now lost...